Services and Support Archives - Information Technology

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Services and Support

Phishing trip: Behind-the-scenes with the Computing Incident Response Team

Information Security

Phishing trip: Behind-the-scenes with the Computing Incident Response Team

November 19, 2025

OIT Help Desk has entered the chat

Services and Support

OIT Help Desk has entered the chat

November 18, 2025

Update university devices to Windows 11 by October 14

Services and Support

Update university devices to Windows 11 by October 14

September 30, 2025

ITSM Summit to celebrate Rutgers IT service successes

IT Community

ITSM Summit to celebrate Rutgers IT service successes

September 16, 2025

Fall into the semester with back-to-school tech tips

Tips and Advice

Fall into the semester with back-to-school tech tips

September 10, 2025

Students: Get discounted or free software at the University Software Portal

Apps and Tools

Students: Get discounted or free software at the University Software Portal

September 4, 2025

RU ready for Fall? New semester, new tech

Apps and Tools

RU ready for Fall? New semester, new tech

September 3, 2025

Answers to top tech questions at Rutgers

Services and Support

Answers to top tech questions at Rutgers

September 2, 2025

Explore easy-to-use Microsoft and Google survey/form tools

Apps and Tools

Explore easy-to-use Microsoft and Google survey/form tools

August 28, 2025

RU–Newark IT Help Desk ready to help students with tech problems during move-in

Events

RU–Newark IT Help Desk ready to help students with tech problems during move-in

August 27, 2025

Students: Connect your smart devices, streaming devices, gaming consoles, and wired desktops

Services and Support

Students: Connect your smart devices, streaming devices, gaming consoles, and wired desktops

August 25, 2025

Technology help at your fingertips: Pop-Up Help Desk offers support during New Brunswick move-in

Events

Technology help at your fingertips: Pop-Up Help Desk offers support during New Brunswick move-in

August 20, 2025

Tech help, not tech headaches: RU–Camden IT offers students pop-up support

Services and Support

Tech help, not tech headaches: RU–Camden IT offers students pop-up support

August 18, 2025

Keeping up with the network, Jamaican soccer, and more with Michael Daley

Staff Spotlight

Keeping up with the network, Jamaican soccer, and more with Michael Daley

July 29, 2025

Incoming students: Get computer recommendations

Tips and Advice

Incoming students: Get computer recommendations

July 10, 2025

ChatGPT Edu subscriptions now available in Rutgers Software Portal

Apps and Tools

ChatGPT Edu subscriptions now available in Rutgers Software Portal

June 24, 2025

Graduates: What happens to your Rutgers IT services?

Services and Support

Graduates: What happens to your Rutgers IT services?

May 7, 2025

Infographic: Bring the Rutgers computer labs to you

Services and Support

Infographic: Bring the Rutgers computer labs to you

May 6, 2025

Pick up practical Excel skills for your day-to-day

Services and Support

Pick up practical Excel skills for your day-to-day

March 25, 2025

Search and solve: Get tech support with the Rutgers IT Help portal

Services and Support

Search and solve: Get tech support with the Rutgers IT Help portal

March 18, 2025

Staff: Simplify your document signing with DocuSign

Services and Support

Staff: Simplify your document signing with DocuSign

February 19, 2025

Students: Free access to Microsoft’s apps

Apps and Tools

Students: Free access to Microsoft’s apps

January 22, 2025

Rutgers IT leaders share AI insights in Grammarly webinar

Events

Rutgers IT leaders share AI insights in Grammarly webinar

January 9, 2025

Enhanced AI and new features coming to Zoom

Services and Support

Enhanced AI and new features coming to Zoom

January 3, 2025

Faculty and staff: Make your own QR code

Apps and Tools

Faculty and staff: Make your own QR code

November 19, 2024

Students: Use Rutgers Zoom for unlimited meeting minutes

Tips and Advice

Students: Use Rutgers Zoom for unlimited meeting minutes

October 21, 2024

Need to print? Find a computer lab

Services and Support

Need to print? Find a computer lab

October 11, 2024

New: Grammarly writing tool for the Rutgers community

Apps and Tools

New: Grammarly writing tool for the Rutgers community

September 23, 2024

Students: Get help with Canvas

Services and Support

Students: Get help with Canvas

September 10, 2024

RU–Newark IT Help Desk staff offering on-site tech help for students during move-in day

Services and Support

RU–Newark IT Help Desk staff offering on-site tech help for students during move-in day

August 28, 2024

Help Desk providing tech support to students during Camden move-in and Welcome Week 2024

Services and Support

Help Desk providing tech support to students during Camden move-in and Welcome Week 2024

August 27, 2024

Behind the scenes: How the OIT Help Desk and Computer Lab staff in New Brunswick prepare for move-in day

Services and Support

Behind the scenes: How the OIT Help Desk and Computer Lab staff in New Brunswick prepare for move-in day

August 26, 2024

Share short URLs with go.rutgers.edu

Services and Support

Share short URLs with go.rutgers.edu

July 30, 2024

Faculty and staff: Explore shared storage options at Rutgers

Apps and Tools

Faculty and staff: Explore shared storage options at Rutgers

July 25, 2024

Visiting another university? Connect to Wi-Fi using eduroam

Services and Support

Visiting another university? Connect to Wi-Fi using eduroam

July 18, 2024

Attention Zoom users: Updated interface and features coming to Zoom

Services and Support

Attention Zoom users: Updated interface and features coming to Zoom

July 8, 2024

Students: Spice up your resume and learn how to stand out to employers at Adobe webinar in April

Services and Support

Students: Spice up your resume and learn how to stand out to employers at Adobe webinar in April

March 26, 2024

Faculty: Elevate academic work and weave creativity into curricula with Adobe training workshops

Events

Faculty: Elevate academic work and weave creativity into curricula with Adobe training workshops

February 1, 2024

Introducing the new myRutgers portal

Services and Support

Introducing the new myRutgers portal

January 16, 2024

Register gaming consoles and smart devices in your dorm with student self-service portal

Services and Support

Register gaming consoles and smart devices in your dorm with student self-service portal

January 11, 2024

New 30GB storage limit for ScarletApps

Services and Support

New 30GB storage limit for ScarletApps

November 30, 2023

Hey, Rutgers students: Use Rutgers Zoom

Tips and Advice

Hey, Rutgers students: Use Rutgers Zoom

September 7, 2023

How to sign up for email, web conferencing, and more essential tech services at Rutgers

Services and Support

How to sign up for email, web conferencing, and more essential tech services at Rutgers

September 5, 2023

Students: Visit RU–Camden IT Help Desk staff during move-in week for tech support needs

Services and Support

Students: Visit RU–Camden IT Help Desk staff during move-in week for tech support needs

August 30, 2023

RU–Newark IT Help Desk staff offering on-site tech help for students during move-in day

Services and Support

RU–Newark IT Help Desk staff offering on-site tech help for students during move-in day

August 29, 2023

Simplify move-in day with these tech tips to kickstart the semester

Services and Support

Simplify move-in day with these tech tips to kickstart the semester

August 22, 2023

Pop-up Help Desk to provide tech support during New Brunswick move-in

Services and Support

Pop-up Help Desk to provide tech support during New Brunswick move-in

August 21, 2023

Back to campus? Connect to RUWireless Secure

Services and Support

Back to campus? Connect to RUWireless Secure

August 15, 2023

Create an effective online presentation with help from LinkedIn Learning

Services and Support

Create an effective online presentation with help from LinkedIn Learning

July 19, 2023

Email tip: How to send email from an alternate address

Tips and Advice

Email tip: How to send email from an alternate address

June 13, 2023

Host large, public events on Zoom without disruption

Services and Support

Host large, public events on Zoom without disruption

February 14, 2023

Tips for Canvas to get your semester off to a great start

Teaching and Learning

Tips for Canvas to get your semester off to a great start

January 17, 2023

Get answers to these top 10 tech questions

Services and Support

Get answers to these top 10 tech questions

November 8, 2022

EVENT: Cybersecuring America panel puts spotlight on ‘united mission’ for security

Information Security

EVENT: Cybersecuring America panel puts spotlight on ‘united mission’ for security

October 3, 2022

Rutgers IT Help portal tailors tech support for the university community

Services and Support

Rutgers IT Help portal tailors tech support for the university community

September 21, 2022

Helping with gaming consoles, Wi-Fi, and more on move-in day

Services and Support

Helping with gaming consoles, Wi-Fi, and more on move-in day

September 6, 2022

Take your student projects to the next level with Adobe Creative Cloud

Apps and Tools

Take your student projects to the next level with Adobe Creative Cloud

August 30, 2022

Improvements to the Rutgers Software Portal

Services and Support

Improvements to the Rutgers Software Portal

March 31, 2022

Mailman upgrades bring improvements to email list manager

Apps and Tools

Mailman upgrades bring improvements to email list manager

January 26, 2022

Rutgers Athletics, OIT partner to bring Wi-Fi to SHI Stadium student section

Services and Support

Rutgers Athletics, OIT partner to bring Wi-Fi to SHI Stadium student section

November 22, 2021

Need help with Canvas? This is who to ask.

Services and Support

Need help with Canvas? This is who to ask.

November 4, 2021

New software available: Adobe Creative Cloud

Services and Support

New software available: Adobe Creative Cloud

September 13, 2021

Address accessibility issues in your work and course materials through online workshops

Services and Support

Address accessibility issues in your work and course materials through online workshops

September 2, 2021

Focus mode available in Zoom to assist with online learning

Services and Support

Focus mode available in Zoom to assist with online learning

August 18, 2021

Add and manage your pronouns in Zoom

Services and Support

Add and manage your pronouns in Zoom

July 30, 2021

Requiring Duo for NetID services and websites

Services and Support

Requiring Duo for NetID services and websites

June 16, 2021

New look for Box storage platform

Services and Support

New look for Box storage platform

June 15, 2021

Learn about accessible content with online trainings this summer

Services and Support

Learn about accessible content with online trainings this summer

May 24, 2021

Progress in the transition to Canvas for Spring 2021

Teaching and Learning

Progress in the transition to Canvas for Spring 2021

May 6, 2021

Learn techniques and tips to reduce stress from LinkedIn Learning

Services and Support

Learn techniques and tips to reduce stress from LinkedIn Learning

April 16, 2021

Zoom introduces turnoff switch for Zoombombing

Services and Support

Zoom introduces turnoff switch for Zoombombing

March 23, 2021

Useful Zoom features for teaching

Services and Support

Useful Zoom features for teaching

March 8, 2021

Accessibility training available with Deque axe Monitor on March 9

Services and Support

Accessibility training available with Deque axe Monitor on March 9

March 2, 2021

Microsoft Teams rolling out upgrades

Services and Support

Microsoft Teams rolling out upgrades

February 15, 2021

Live event streaming with Webex and Zoom

Services and Support

Live event streaming with Webex and Zoom

January 12, 2021

IT accessibility online trainings return for spring semester

Services and Support

IT accessibility online trainings return for spring semester

January 6, 2021

Learn more about web accessibility with upcoming Zoom events

Services and Support

Learn more about web accessibility with upcoming Zoom events

November 23, 2020

Rutgers IT develops innovative solutions to support (mostly) remote students

Services and Support

Rutgers IT develops innovative solutions to support (mostly) remote students

November 19, 2020

Mandatory COVID-related apps

Services and Support

Mandatory COVID-related apps

September 25, 2020

IT accessibility the focus of online trainings

Services and Support

IT accessibility the focus of online trainings

September 16, 2020

VIDEO: Get remote IT support and tech help

Services and Support

VIDEO: Get remote IT support and tech help

September 3, 2020

Get your podcast off the ground with the help of LinkedIn Learning

Services and Support

Get your podcast off the ground with the help of LinkedIn Learning

July 9, 2020

Tell your story through video by picking up skills with LinkedIn Learning

Tips and Advice

Tell your story through video by picking up skills with LinkedIn Learning

June 24, 2020

Use Microsoft’s collaboration tools more effectively with the help of LinkedIn Learning

Services and Support

Use Microsoft’s collaboration tools more effectively with the help of LinkedIn Learning

June 19, 2020

Improve your writing skills with LinkedIn Learning

Services and Support

Improve your writing skills with LinkedIn Learning

April 13, 2020

New technology keeps Rutgers running during COVID-19 crisis

Services and Support

New technology keeps Rutgers running during COVID-19 crisis

April 10, 2020

CIO Michele Norin to participate in webinar on lessons learned from COVID-19

Services and Support

CIO Michele Norin to participate in webinar on lessons learned from COVID-19

April 8, 2020

New feature: Adding Cisco Webex Meeting Scheduler to Rutgers Connect

Services and Support

New feature: Adding Cisco Webex Meeting Scheduler to Rutgers Connect

April 7, 2020

Recommended web conferencing tools from OIT

Office of the CIO

Recommended web conferencing tools from OIT

April 6, 2020

Updated locations and hours for OIT Help Desks and Computer Labs

Announcements

Updated locations and hours for OIT Help Desks and Computer Labs

March 13, 2020

Free LinkedIn Learning webinars available for faculty, staff, and students

Services and Support

Free LinkedIn Learning webinars available for faculty, staff, and students

February 24, 2020

OIT Help Desk moves into newly renovated location in Davidson Hall

Services and Support

OIT Help Desk moves into newly renovated location in Davidson Hall

January 23, 2020

How to gain basic graphic design skills with LinkedIn Learning

Services and Support

How to gain basic graphic design skills with LinkedIn Learning

January 16, 2020

Become social media savvy for business with LinkedIn Learning

Services and Support

Become social media savvy for business with LinkedIn Learning

December 11, 2019

Fall into good email habits with Rutgers Connect

Tips and Advice

Fall into good email habits with Rutgers Connect

October 29, 2019

Creating a website with help from LinkedIn Learning

Services and Support

Creating a website with help from LinkedIn Learning

October 25, 2019

Thousands of video tutorials available from LinkedIn Learning

Services and Support

Thousands of video tutorials available from LinkedIn Learning

October 10, 2019

New IT web accessibility training now available

Services and Support

New IT web accessibility training now available

October 4, 2019

Learning photography basics with LinkedIn Learning

Services and Support

Learning photography basics with LinkedIn Learning

September 25, 2019

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