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New 30GB storage limit for ScarletApps

The following email was sent to the Rutgers community on November 30, 2023.

Dear Members of the Rutgers Community,

We are reaching out to you about an important change to ScarletMail/ScarletApps (Rutgers’ version of Google services, such as Gmail, Photos, Drive, and Docs). Google has announced new storage limits for these services at educational institutions. Due to the changes, storage for ScarletMail/ScarletApps accounts will be limited to 30 gigabytes (GB) starting on June 18, 2024.

The vast majority of ScarletApps accounts will not be impacted by this change. About 98% of ScarletApps accounts have storage falling below these new limits.

What do I need to do?
If you have a ScarletApps account, you can check your storage by logging in to your account and visiting this Google webpage. We recommend checking your account periodically to ensure that your storage falls below the 30GB limit.

What if my storage currently exceeds 30GB?
The Office of Information Technology is reaching out to individuals with accounts currently exceeding the 30GB limit to provide guidance, with an initial focus on those accounts using more than 1 terabyte of storage. If your account exceeds the 30GB limit, look for an email message from OIT in coming weeks.

Where can I find additional information on this change?
Visit the ScarletApps storage limits webpage for links to FAQs, how-to articles, and specific guidance on other storage options.

If you have specific questions or need assistance, please contact your department’s IT staff, if applicable, or your local Office of Information Technology Help Desk.

Thank you,
OIT Help Desk

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