Office of Information Technology

The Office of Information Technology (OIT) is Rutgers’ enterprise IT office. OIT provides universitywide services and support and collaborates with department and unit IT professionals on projects and initiatives for the Rutgers community.

What we do

From wireless connectivity to email, OIT’s services are essential to life at Rutgers.

OIT Help Desk for tech support

Email via Rutgers Connect and ScarletMail

High-performance research computing cluster

Zoom, Webex, and Teams for videoconferencing

Divisions

The Office of Information Technology is divided into these divisions serving the university community. Learn about OIT leadership.

Deputy CIO and CISO

The Deputy Chief Information Officer and Chief Information Security Officer provides leadership across several areas supporting the university’s IT services and security. The responsibilities span both operational and strategic functions, reflecting the interconnected nature of service delivery, information security, governance, and technical support for the Rutgers community. Key areas of responsibility include Digital Accessibility, Enterprise Service Delivery, Health Sciences IT, IT Communications, Information Technology Governance, Risk, and Compliance (IT-GRC) and other areas.

Enterprise Service Delivery

The Enterprise Service Delivery division directs and manages IT support and service for the university. Key areas include the OIT Help Desk, OIT Computer Labs, Rutgers IT Computer Standards, Enterprise Device Management, the University Software Portal, Rutgers University–Camden Information Technology, OIT–Newark Information Technology, Rutgers Service Management, and more.

Health Sciences IT

Health Sciences IT takes key steps to standardize and improve security, develop policies and procedures, and deliver efficient, reliable services to the health sciences community at Rutgers, working with various units within Rutgers Health, the health care education, research, and clinical division of the university.

 

Enterprise Applications and Research Computing

Enterprise Applications and Research Computing (EARC) develops and supports enterprise application software at Rutgers (including Cornerstone,  the myRutgers portal, NetID, Rutgers Connect, and ScarletMail), and encompasses the university’s centralized research computing and data science resource. EARC units include Administrative Systems, Banner Administrative Services, Identity Management, Messaging and Collaboration Services, Middleware Application and Data Management Services, the Project Management Office, Student Systems and Application Consulting, and the Office of Advanced Research Computing.

Enterprise Infrastructure

Enterprise Infrastructure (EI) offers a wide range of IT expertise and services to operate and support the university’s network and computing infrastructures. Key areas of responsibility include data centers at various Rutgers locations, firewalls, hosting services, the Rutgers network, the Rutgers Virtual Private Network, Rutgers Active Directory, RUWireless, voice services, Webex videoconferencing, and more.

OIT Finance and Administration

The OIT Finance and Administration division manages the Office of Information Technology budget and handles a variety of other areas, including billing, facilities, and OIT human resources.

Contacting OIT

If you’re not sure who to reach in OIT for assistance, please reach out to the OIT Help Desk at help@oit.rutgers.edu or 848-445-HELP.

University-wide IT resources

IT Community

Check out the many resources available to IT staff, information about the ITLC and Rutgers IT strategic priorities, IT news, the annual review, and more.

IT Community page

IT Communications

The IT Communications team is available to help with communications planning and strategy for IT services, major announcements, notifications, and more.

IT Communications page

Identity resources for OIT and Rutgers IT

Find approved logotypes and letterhead templates as well as how to update your email signatures and Rutgers IT Zoom backgrounds.

Identity resources