IT Communications
What we do
Are you looking for assistance with IT communications? Please reach out to us.
Communications planning and strategy for IT initiatives and services
Social media accounts @RutgersIT on Facebook and Twitter
Assistance with Rutgers and Rutgers IT brand and identity
Rutgers IT annual report, quarterly projects updates, and more
IT communications toolkit
IT Communications FAQ
Have questions about working with the IT communications team? Check out our FAQ.
Editorial style guide for Rutgers IT
Designed to promote clarity and consistency when communicating about IT at Rutgers. View guide.
Guidelines for writing about IT
Get quick tips and guidance for writing about information technology at Rutgers. View guidelines.
Annotated communications plan
Advanced planning can help you communicate effectively. This sample plan will help you get started. View plan (PDF).
Identity resources for OIT and Rutgers IT
Approved Rutgers logotypes, including the Office of Information Technology (OIT) and Rutgers IT signatures, are available for download. Find help with email signatures, Rutgers IT Zoom backgrounds, and more on our identity resources page.
Rutgers IT report templates
The IT communications team has developed simplified and stylized versions of Microsoft Word report templates along with a user guide to help you fill in and customize your year-end reports, executive summaries, and other documents effectively.
Email announcements
Provided below is email guidance on how to communicate IT announcements and updates. These examples are primarily for unit-level or department-level IT communications. For major announcements, please work with the IT Communications team.
- Email announcement examples: Wondering what to say in your email announcements? We have examples to help out. Learn more.
- View announcement template: View an annotated email announcement template with guidance for crafting effective email messages for the Rutgers community. View template (PDF).
- Checklist for email announcements: Drafting an email announcement? Use this handy checklist to help you ensure you’re on the right track. View checklist (PDF).
Rutgers IT Help portal knowledge base
The Rutgers IT Help portal, managed by the Rutgers Service Management Office, houses how-to documentation for IT services offered throughout the university. Learn how to onboard an IT group’s documentation, and write and manage knowledge base articles in the Rutgers IT Help portal. View resources.
IT communications processes
Process for email announcements
Learn about our processes for the development, review, and distribution of major IT announcements to the Rutgers community.
Process for alerts and outages
Learn about our process for communicating about major outages and other IT emergencies.
Process for planned maintenance alerts
Review our process for communicating about planned maintenance or downtime for major IT services.
Communications planning and strategy
Is your team working on a major IT initiative? Contact the IT communications team early in the process for assistance with a communications plan.
General Rutgers communications resources
Communicating about Rutgers
Resources to help you communicate about Rutgers, including the Great Things to Know about Rutgers brochure.
Rutgers Editorial Style Guide
This guide addresses editorial style issues specific to the university. A quick reference sheet [PDF] is also available.
Logos and templates
University Communications and Marketing provides Rutgers logos and PowerPoint templates for use in communications.
Endorsements and sponsorships policy
University policy does not permit the use of the Rutgers name to market, sell, promote, or endorse any commercial product or venture.
Newsletters
Inside Rutgers IT
Inside Rutgers IT, a quarterly e-newsletter produced by the IT communications team, highlights news for the IT community at Rutgers.
Rutgers Tech Matters
Rutgers Tech Matters, an e-newsletter produced by the IT communications team, highlights tech resources for all faculty and staff at Rutgers.
