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Using Rutgers Connect

This cloud-based service is based on Microsoft 365 and includes email, calendaring, and many other collaboration, education, and business tools. Accounts are created for all faculty and staff at Rutgers. New employees will be able to create accounts through the “Service Activation” link on the NetID website. If you need additional assistance, contact the Help Desk. (IT staff: See additional resources below.)

If you’re ever having trouble accessing Rutgers Connect, learn how to connect by visiting

Rutgers Connect Documentation

The following materials are available at the Knowledge Base within the Rutgers IT Help portal.

Getting started

Instructions to help you start using email, calendar, and Microsoft 365 services.

Email and calendar

How to set up your email and calendar according to your preferences.

Connect for mobile

To use Rutgers Connect on your mobile device, you must enroll it in Mobile Device Management (MDM).

Rutgers Connect FAQ

Get answers to questions about Outlook, OneDrive, Microsoft 365 and more.

Apps FAQ

Find answers to questions about Microsoft 365, Groups, OneNote, and more.

Calendar FAQ

Learn about some commonly used calendar features in Rutgers Connect.

Related Connect resources

Microsoft Teams

Remote teams can easily collaborate using Microsoft Teams.


Store, sync, and share your work files in the cloud with OneDrive.

SharePoint Online

Collaborate with your coworkers using this content management system.

Rutgers Connect resources for IT staff

IT staff only

IT staff with specific questions about Rutgers Connect features can access our library of articles through the Cloud Admin Tool.

Cloud Admin Tool (CAT)

Delegated administrators may access the Connect Admin tool here.

Exchange Admin Center (EAC)

Edit contacts, groups, distribution lists, and more using EAC.


Rutgers Connect is more than just email and calendars. It provides access to a variety of other tools such as Microsoft Teams, Microsoft To-Do, and Microsoft OneNote. Learn more about some of these tools in the training videos below.

Microsoft 365 and Microsoft Teams


Microsoft OneNote