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March 31, 2026
Security services
Firewalls
The Enterprise Platform Security team currently manages departmental, perimeter, and data-center firewalls. Associated tasks include:
- Hardware and software upgrades
- Access policy maintenance and troubleshooting
- Health monitoring and alerting
- New deployment installation and design
Partnerships
Collaborate with business partners to design, implement, maintain, and troubleshoot secure communications for essential services, most notably:
- RWJBarnabas/Rutgers Health
- University Hospital
- Birth defects registry member hospitals
- University Physicians Associates
- Rutgers University Foundation
Contact us
Feel free to contact us through our service request form. One of our engineers will provide a response within 2 business days. Routine requests that include all the necessary information should be completed within that time frame (e.g., access rules). More complex changes vary in time to resolution (e.g., equipment installation, S2S VPN). Urgent issues will receive attention upon receipt. We can also be reached by email for requests that need additional information.
Remote access
Virtual private network (VPN)
Allows remote computers to behave as though they were directly attached to the campus network infrastructure.
Remote Desktop Protocol (RDP) Gateway
Provides RDP access to university desktops from outside networks without requiring VPN connections
