Phone options at Rutgers
Desk phones
Cisco desk phones are available with voicemail, call forwarding, campus dialing, and more. Read more about desk phone features.
Webex Softphone
A software-based phone that uses your computer or mobile device to make and receive calls over the internet. Visit the Rutgers IT Help portal for more information.
Microsoft Teams phone
Purchase a license that enables the Microsoft Teams app on your computer or mobile device to make and receive calls external to the Rutgers community. Learn more and request MS Teams phone.
Help with desk phone features
The following materials are available at the Knowledge Base within the Rutgers IT Help portal.
Desk phones
Watch self-guided training videos for Cisco phones and review quick reference guides.
Phone features
Learn how to manage speed dials and get more information on campus dialing.
Call forwarding
Check out instructions on how to forward desk phone calls to a remote number or to email.
Voicemail
Learn how to access Cisco Unity Voicemail and get help for using the service.
Submit your voice service and support request here.
Contact Voice Services
Find more ways to contact us if you have service, support, or billing inquiries.