Voice Services

Rutgers offers comprehensive telephony services, providing employees with desk phone and softphone options equipped with voicemail and the ability to make and receive calls both within and outside the Rutgers community.

Phone options at Rutgers

Desk phones

Cisco desk phones are available with voicemail, call forwarding, campus dialing, and more. Read more about desk phone features.

Webex Softphone

A software-based phone that uses your computer or mobile device to make and receive calls over the internet. Visit the Rutgers IT Help portal for more information.

Microsoft Teams phone

Purchase a license that enables the Microsoft Teams app on your computer or mobile device to make and receive calls external to the Rutgers community. Learn more and request MS Teams phone.

Help with desk phone features

The following materials are available at the Knowledge Base within the Rutgers IT Help portal.

Desk phones

Watch self-guided training videos for Cisco phones and review quick reference guides.

Desk phones

Phone features

Learn how to manage speed dials and get more information on campus dialing.

Phone features

Call forwarding

Check out instructions on how to forward desk phone calls to a remote number or to email.

Forwarding

Voicemail

Learn how to access Cisco Unity Voicemail and get help for using the service.

Voicemail

Voice Services

Phone options at Rutgers

Desk phones

Webex Softphone

Microsoft Teams phone

Help with desk phone features

Desk phones

Phone features

Call forwarding

Voicemail

Submit your voice service and support request here.

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Voice Services

Phone options at Rutgers

Desk phones

Webex Softphone

Microsoft Teams phone

Help with desk phone features

Desk phones

Phone features

Call forwarding

Voicemail

Submit your voice service and support request here.

Contact Voice Services

Explore Rutgers IT

Rutgers IT News

Tech Guides

About

Feedback

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