Student Tech Guide
From computer labs to the Help Desk, learn about resources to help you stay connected, get free software, troubleshoot your devices, and much more.
Accordion Content
-
Rutgers provides free access to Premiere, Photoshop, Illustrator, After Effects, Acrobat, and many more Adobe apps and tools. Download now via the University Software Portal, or visit the Rutgers Adobe webpage for training and support.
-
The Artificial Intelligence at Rutgers webpage offers guidance on using AI at Rutgers, with information on university policies, recommended tools like Microsoft Copilot and Google Gemini, and AI features in platforms such as Zoom, Adobe Express, and Grammarly. It also links to AI literacy materials, learning resources, details about the AI@Rutgers Initiative, and more.
-
Box at Rutgers is a cloud-based platform for securely storing, managing, and sharing files. It offers unlimited storage, easy collaboration, and access from anywhere with an internet connection. Students can quickly share links, invite collaborators, and update content as needed.
-
Canvas is Rutgers’ official learning management system, used to access course materials and communicate with instructors. Please visit the Canvas help page for tech assistance or the documentation page to explore tools and features.
-
Rutgers offers computer and software recommendations to help students choose devices that meet academic and technical requirements. Before buying a computer, check the guidelines to ensure compatibility. Recommended systems are available at kite+key, Rutgers Tech Store.
*Please note that some schools may have their own requirements or provide equipment directly to students.
-
Game consoles, smart TVs, and streaming devices can be connected to the Rutgers Residential Network (ResNet) through RUatHome. Please visit resnet.rutgers.edu to find instructions on how to get your devices connected.
-
Access free and discounted software through the University Software Portal. Available products include Adobe Creative Cloud, Microsoft Office, antivirus software, research applications, and more.
-
Rutgers students get free access to Grammarly for Education, which offers 400+ advanced features beyond the basic version. This includes enhanced vocabulary suggestions, plagiarism detection, grammar-checking, citation assistance, AI features, and more.
-
You are your best defense against scams, identity theft, and malware. Protect your data by using strong, unique passwords, keeping antivirus software up to date, avoiding phishing emails, and using privacy settings on social media. Utilize single sign-on with NetID and two-step login with Duo, and learn more on Rutgers’ information security website.
-
Rutgers provides high-speed wireless internet across all campuses for students, faculty, staff, and guests. Most residence halls also offer high speed internet access through ResNet.
Wireless networks include:
- RUWireless – For initial setup or guest access.
- RUWireless Secure – Encrypted, secure network for ongoing student use.
- RUHealthSciences – Secure access for Rutgers Health students, faculty, and staff.
- eduroam – Encrypted access at Rutgers and participating universities worldwide.
-
kite+key, Rutgers Tech Store offers discounted tech products, accessories, services, and repairs to students, faculty, staff, and alumni. Shop major brands like Apple, Dell, and Microsoft, or get certified repairs through Tek Chek. Locations are in Piscataway, Newark, and Camden.
-
Rutgers offers unlimited access to LinkedIn Learning, a platform with thousands of video courses taught by industry experts on various business, technology, and creative skills.
-
Current Rutgers students get free access to Microsoft Office products, including Word, Excel, PowerPoint, and more, on up to five devices. Please note that Publisher and Access are available for Windows only.
-
myRutgers provides easy access to university services and offers a personalized dashboard, a mobile app available on Android and iOS, and a hub for Rutgers news. View additional features like campus maps, bus schedules, and a social area to stay connected and engaged.
-
Students at Rutgers–New Brunswick, Newark, Camden, and Rutgers Health have access to computer labs and tech centers with Mac and Windows systems, academic software, high-speed printers, scanners, and collaborative spaces. Many labs offer extended hours, with some open 24/7 during finals.
Newark’s labs include 3D and poster printing, Camden offers group study rooms and multiple print stations, and Rutgers Health students can also access dedicated labs in New Brunswick and Newark.
Learn more about lab locations, hours, and services on the computer labs webpage.
-
The Office of Information Technology (OIT) offers support for a wide range of tech-related issues via phone, web, email, chat, or in person. Call 833-OIT-HELP, email help@oit.rutgers.edu, visit one of our walk-in locations or computer labs, or explore the help and support page. You can also submit a request or find answers through the Rutgers IT Help portal.
-
Learn more about printing at Rutgers, including printing options, PaperCut, poster printing, scanning to OneDrive, troubleshooting, and more. You can print from lab computers, personal devices on RUWireless Secure, or through the virtual computer labs.
*Please note that Rutgers Health students automatically get an annual print budget at the beginning of each year’s fall semester.
-
The Office of Advanced Research Computing (OARC) connects Rutgers researchers with IT experts to expand research capabilities through collaboration, training, and advanced computing resources. OARC manages resources including the Amarel supercomputer, the Clinical and Research Data Warehouse (CRDW), REDCap for secure data collection and management, and the Research Data Storage (RDS) system.
-
Rutgers students can access various resources and services to support their academic and personal needs. Examples include academic advising, tutoring, registration guidance, internship information, peer support, and wellness resources. Each campus maintains its own portal or support hub where students can find relevant tools, policies, and contact information for assistance.
Explore campus-specific resources:
-
The Alerts page on the Rutgers IT website provides updates on service outages, network connectivity, statuses for platforms like Zoom and Canvas, and scheduled maintenance. You can also follow @RutgersIT on Facebook and X for real-time alerts on your feed.
-
Access to nearly all Rutgers IT services requires a unique network ID, known as your NetID. Students can manage their NetIDs, email addresses, passwords, and other Rutgers IT services on the NetID website.
-
Many key university tools, like journal access or research computing, aren’t available off campus without a virtual private network (VPN). By using Rutgers’ VPN, students can securely access most university resources from anywhere in the world.
-
ScarletMail is the official Rutgers student email service, accessible at mail.scarletmail.rutgers.edu or through myRutgers. During NetID activation, students set an official Rutgers email address in the form of firstname.lastname@rutgers.edu. Visit netid.rutgers.edu to manage email settings or set up access on your mobile device.
-
Rutgers students from all campuses can apply for paid positions with the Office of Information Technology (OIT) in computer labs and Help Desk locations. These roles offer competitive pay, flexible hours, paid training, and valuable real-world experience. OIT hires on a rolling basis, with a major hiring drive each spring. Learn more and apply on the consultant jobs page.
-
Rutgers students have free access to three videoconferencing platforms – Zoom, Webex, and Microsoft Teams – for virtual classes, group projects, meetings, and more. They offer HD video, screen sharing, chat, voice calling, and file sharing, and can be used on a phone, laptop, or browser from anywhere with internet.
-
You can access most software programs you would use on the Rutgers computer labs’ PCs remotely via the virtual computer labs. Learn more about the service and view the list of available software.
