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The university has assembled comprehensive, regularly updated lists of tech resources that are available for students, faculty and staff to learn, teach and work remotely:
Are you looking for ways to connect with advisors and campus services? To find information about advising, tutoring, academic coaching, internships, and connecting with peers at Rutgers–New Brunswick, visit success.rutgers.edu. You will also have access to helpful how-to videos for systems like Degree Navigator, WebReg, Canvas, and much more.
Members of the Rutgers community can remotely access nearly all of the software they’d find on the general-use computer lab PCs in New Brunswick. Visit the Virtual Computer Labs site to learn more about the service and how to log in. You can also view a list of available software.
Note: Virtual Computer Labs are not compliant with the privacy regulations of the Health Insurance Portability and Accountability Act (HIPAA) and should not be used to conduct business related to Protected Health Information.
Cisco Webex is a real-time video, voice, and chat communications software platform available to Rutgers faculty, staff, and students. It enables users to host and participate in virtual meetings with two or more people securely from anywhere with a reliable internet connection. Webex offers high-definition video, screen sharing, in-meeting chat, voice calling, and document sharing. Webex can be used in conjunction with Cisco codecs (camera systems for meeting and classroom spaces) as well as through a web browser, desktop app, or mobile device app.
Zoom is a real-time video, voice, and chat communications software platform available to Rutgers faculty, staff, and students. It enables users to host and participate in virtual meetings with two or more people securely from anywhere with a reliable internet connection. Zoom offers high-definition video, screen sharing, in-meeting chat, voice calling, and document sharing.
If you currently have an existing Zoom account with a Rutgers email address or NetID, please review these instructions. To sign up for a new Rutgers Zoom account, please follow these instructions. Additionally, Zoom offers a variety of resources on its help page to guide new users in getting started.
Adobe apps for everything from animation and illustration to web design and video editing are available for download at the University Software Portal. Rutgers provides students, faculty, and staff with access to Premiere, Photoshop, Illustrator, After Effects, Acrobat, and many more Adobe apps and tools. For training and support, visit the Rutgers Adobe website.
Security tips and advice
You are your own best defense against identity theft, compromise, and malware. The following are some suggestions for basic IT security:
- Follow password rules. Never share your password. Choose different passwords for different sites.
- Install antivirus/antispyware software and have it updated automatically.
- Use only secure Wi-Fi when transmitting confidential data (credit card numbers, banking, etc.).
- Don’t be a phishing scam victim. Rutgers will never ask you for your password or other confidential information in an email.
- Protect your social networking with privacy settings.
OIT recommends keeping computers up to date with the latest antivirus software. Learn more about Rutgers antivirus software.
Two-step login
Two-step login (powered by Duo Security) helps protect your Rutgers account by adding an extra layer of security beyond your password. With two-step login (also known as NetID+ at Rutgers), you can confirm your identity when gaining access to many online resources at the university. Once you are enrolled and after you enter your NetID and password to login to a web application, you will then be prompted to confirm on a device (e.g. your mobile phone) that you are the person attempting to log in with your NetID and password. Sign up for two-step login.
Box at Rutgers is a cloud-based file storage application where you can securely store, manage, and share digital files. Rutgers chose Box for its fast, simple functionality, serving as a collaboration space between faculty, staff, and students. Box features secure data transfer and unlimited storage capabilities. Once your information is uploaded, you can share files and folders using a direct link, invite users to collaborate, and continually revise and renew content. Additionally, you can access uploaded files anytime — all you need is an Internet connection.
Rutgers offers a list of computer recommendations for students, as well as technical specifications and information on available software. Make sure your machine — or the one you’re about to purchase — measures up to the guidelines provided by Rutgers, so it can do everything you’ll need it to do. Systems meeting the recommendations can be purchased at the Rutgers Kite+Key Tech Store.
Students should check with their school or department for any discipline-specific technology requirements. In some cases, there is no need to purchase equipment because it is provided by the school.
Game consoles, smart TVs, and streaming devices can be connected to the Rutgers Residential Network (ResNet).
In order to connect a wired device to ResNet, you must have an ethernet cord connecting your device to the black or grey port in your room. If your device does not have an ethernet port, you may purchase an adapter to use for a wired connection.
To configure your wired device for ResNet, please follow these steps.
Students can obtain free and discounted software through the University Software Portal. Microsoft Office products including Word, PowerPoint, and Excel, antivirus software for personal computers, and access to LinkedIn Learning are available for free.
The University Software Portal features additional software from major vendors, including Adobe, IBM/SPSS, Qualtrics, and SAS. Titles such as ChemBioOffice, EndNote, OriginLab, Mathematica, NVivo, Refworks, SPSS, and WebDrive are also available.
Rutgers provides wireless Internet for Rutgers students, faculty, staff, and guests.
RUWireless
This unencrypted wireless network is used by students, faculty, and staff with official Rutgers NetIDs to configure their devices for the encrypted wireless network, RUWireless Secure.
RUWireless also provides wireless Internet service to guests while at the University. Guest wireless access to the Internet requires acceptance of the Wireless Terms of Service per session.
RUWireless Secure
This encrypted wireless network provides secure access to Rutgers resources as well as Internet services. Access requires an initial one-time configuration per device and provides automatic future connectivity for those devices.
RUHealthSciences
This encrypted wireless network is for RBHS students, faculty, and staff as it provides secure wireless access to RBHS resources. RBHS Wireless access for students is provided through registering here.
eduroam
eduroam® is the secure, world-wide roaming access service developed for the international research and education community. This service allows all Rutgers University students, faculty, and staff to take advantage of free and secure wireless service when visiting an eduroam member university. Visitors from member universities can also have wireless access when visiting Rutgers.
For more information on Rutgers wireless services, visit ruwireless.rutgers.edu.
Rutgers provides wireless Internet for Rutgers students, faculty, staff, and guests.
RUWireless
This unencrypted wireless network is used by students, faculty, and staff with official Rutgers NetIDs to configure their devices for the encrypted wireless network, RUWireless Secure.
RUWireless also provides wireless Internet service to guests while at the University. Guest wireless access to the Internet requires acceptance of the Wireless Terms of Service per session.
RUWireless Secure
This encrypted wireless network provides secure access to Rutgers resources as well as Internet services. Access requires an initial one-time configuration per device and provides automatic future connectivity for those devices.
RUHealthSciences
This encrypted wireless network is for RBHS students, faculty, and staff as it provides secure wireless access to RBHS resources.
eduroam
eduroam® is the secure, world-wide roaming access service developed for the international research and education community. This service allows all Rutgers University students, faculty, and staff to take advantage of free and secure wireless service when visiting an eduroam member university. Visitors from member universities can also have wireless access when visiting Rutgers.
For more information on Rutgers wireless services, visit ruwireless.rutgers.edu.
Wired Connection
ResNet
To use the wired connection on your personal computer in the residential halls, follow the steps below:
1. Plug one end of your Ethernet cable into the Ethernet port on your computer.
2. Plug the other end into the Ethernet jack in the wall. The jack is usually black and labeled with a number and the letter “D”.
3. Visit resnet.rutgers.edu to check your device configuration or download the installer (NetID and password required).
kite+key, Rutgers Tech Store offers great products, services, and discounted pricing to students, faculty, staff, and alumni. kite+key sells major brands, such as Apple, Dell, Lenovo, Asus, and Microsoft and carries a host of cords, cables, cases, and accessories, including Beats, GoPro, and Razer. Other services include cell phone plans, employee payroll deduction, and in-store workshops.
You can also get certified in and out of warranty repairs through Tek Chek, an in-house repair center, with warranty and accidental damage plans, same-day smartphone repair, and loaner laptops.
kite+key has locations at:
- The Plaza at Livingston Campus, 55 Rockafeller Road, Unit 30, Piscataway, NJ
- Hahne & Co. building, 625 Broad Street, Suite 120, Newark, NJ
- The Campus Center, 326 Penn Street, Camden, NJ
Rutgers is transitioning to Canvas as the university’s official learning management system (LMS). Learn more about how to get started with Canvas at Rutgers.
Other course management systems still available at Rutgers include:
Your instructor will provide details on how to access required course materials on any of these systems.
For additional information about learning management systems at Rutgers, visit Teaching and Learning with Technology.
Blackboard is currently the learning management system for Rutgers University–Newark and instructors use it for various courses to share content and interactive tools.
If you are enrolled in a course that uses Blackboard, visit blackboard.rutgers.edu and login with your NetID. For student support for Blackboard, please contact your local Help Desk.
After Hours Support is available during evenings and weekends by calling (973) 353-5083 and pressing 2 for basic Blackboard support. Additional assistance is available from Blackboard Help.
Please note Rutgers University is currently transitioning to Canvas as the university’s official learning management system (LMS). Learn more about how to get started with Canvas at Rutgers.
Rutgers is transitioning to Canvas as the university’s official learning management system (LMS). Learn more about how to get started with Canvas at Rutgers.
Other course management systems available at Rutgers include:
Your instructor will provide details on how to access required course materials on any of these systems.
For additional information about learning management systems at Rutgers, visit Teaching and Learning with Technology.
Rutgers students, faculty, and staff have unlimited access to LinkedIn Learning, an upgraded platform of Lynda.com, that features an online library of instructional videos from LinkedIn. LinkedIn Learning offers thousands of courses taught by industry experts on a wide range of business, technology, and creative skills. Log in to LinkedIn Learning.
Key features
- Unlimited access to all of LinkedIn Learning’s services with new content being added weekly
- Ability to connect your LinkedIn Learning account to your LinkedIn profile to get relevant and personalized course recommendations based on the skills listed on your profile, skills you’re interested in, or what’s popular for your current role
- Courses to help individuals prepare for professional certification exams and earn continuing education credits
- On-demand instruction anytime, anywhere with desktop and mobile apps
Support and additional resources
- Take the How to Use LinkedIn Learning course to learn about the updated platform and its new features.
- Learn how to add courses and new skills that you have learned from LinkedIn Learning by connecting your account to your LinkedIn profile.
- For help with LinkedIn Learning courses and resources, please visit the LinkedIn Learning help page.
- For assistance accessing LinkedIn Learning using a Rutgers NetID, please contact your local Help Desk.
Rutgers provides free access to various Microsoft Office products for all current students.
Every student can install Microsoft Word, Excel, PowerPoint, OneNote, Publisher, OneDrive, and Access on up to five computers, five tablets, and five phones. Please note that Publisher and Access are available only for Windows computers.
Learn more about free Microsoft Office for students.
RBHS students can utilize a variety of computer centers in New Brunswick and Newark which offer Macintosh and Windows systems equipped with a diverse selection of software, scanners, and high-speed printers. Staffed by trained consultants, many labs are open late into the evening and on weekends. Comfortable workspaces with power, wireless access, and nearby printing are available to laptop users.
Learn more about the computer labs, including locations, hours, and more:
Additionally, the following two labs are especially geared toward the needs of RBHS students:
- Piscataway – Daniel L Kessler Teaching Laboratories L202
- Newark – Medical Science Building C632 (This is an RBHS lab, not OIT, so printing charges are different.)
In addition to the spacious Student Computer Lab which features a help desk and multiple print stations in the Paul Robeson Library, OIT-Camden supports several smaller labs and print stations.
Locations include:
- 401 Penn Lounge Area
- Armitage Hall Room 101 (23 computers)
- Armitage Hall Lobby (fast access pc and printer)
- Apartment Lounge Area
- Business and Science Building Lobby
- Business and Science Building Room 134 (25 computers)
- Campus Center (lower level)
- Fine Arts Building Lobby
- North Conference Room (46 computers)
- Robeson Library Upper Level (printer only)
- Science Building
- Towers Third-floor Lounge
- Graduate Dorm – Business Center (fast access pc and printer)
- Law School, East and West buildings (printers only)
Learn more about the computer labs including locations, hours and more. Wireless printing instructions are also available.
Group study rooms are now available in the Paul Robeson Library for groups to study and work together. Each room contains a large display monitor, an Apple TV, a Windows PC, and a room recording camera. The center of each table has a command console for cables to attach various USB/VGA/HDMI devices. Learn more information about the group study rooms, including how to book them.
OIT in New Brunswick oversees 18 computer centers in university libraries, residence halls, student centers, and other buildings. The labs offer both Mac and Windows systems equipped with a diverse selection of software, scanners and high-speed printers with wireless printing capabilities. Staffed by knowledgeable and empathetic consultants, most labs are open late into the evening and on weekends. Some labs are open around the clock during the final weeks of the semester. Collaborative spaces in the labs are ideal for small teams of students working together on projects. Comfortable workspaces with power, wireless access, and nearby printing are available to laptop users. Learn more about the computer labs including locations, hours and more.
OIT oversees nine open-access computer labs at Rutgers University – Newark. These facilities offer Windows and Mac systems equipped with a diverse selection of software as well as high-speed printers that have wireless printing capabilities. Our largest computer labs are staffed by trained student consultants to provide assistance for your technological needs.
Our student-staffed labs are located in the following buildings:
- Dana Library – 1st Floor
- Engelhard Hall – Rm. 313
- Hill Hall – Rm. 123
- One Washington Park – Rm. 422
- Robeson Campus Center – Rm. 351
In addition, there are open-access labs in the following buildings:
- Blumenthal Hall – Student Resource Center
- Bradley Hall – Learning Center and Lab
- Conklin Hall – Writing Center
- CLJ – Criminal Justice Lab
Learn more about the computer labs including locations, hours, and more. Wireless printing instructions are available.
The OIT Help Desk offers support and assistance with a wide range of computer-related issues – via phone, web, email, or in person.
Also, if you need help with viruses, spyware, or malware removal, simple infections can be remedied at our Help Desk free of charge. Assistance is available by appointment only.
- Call (833) OIT-HELP or email help@camden.rutgers.edu
- Visit the OIT-Camden Help Desk in the Rutgers Student Computer Lab, on the first floor of Robeson Library. Make sure to check online for help desk support hours.
- Feel free to look up the answers to common questions about NetID, ScarletApps, ResNet, RUWireless, and many other topics in the Frequently Asked Questions section of the website.
Typical Fall/Spring semester hours:
- Mon-Thurs: 7am – 10pm
- Friday: 7am – 5pm
- Saturday: 9am – 5pm
- Sunday: Noon – 10pm
Summer and vacation hours vary
The OIT Help Desk offers support and assistance with a wide range of computer-related issues – via phone, web, email, or in person.
Also, if you need help with viruses, spyware, or malware removal, simple infections can be remedied at our Help Desk free of charge. Assistance is available by appointment only.
- Call (833) OIT-HELP.
- Email help@oit.rutgers.edu
- Visit the Help Desk in Davidson Hall, Room 172, on the Busch Campus. Check online for extended support hours during student move-in at the beginning of each semester.
- Make an appointment to drop by a computer lab.
Regular Hours:
| Saturday | 12:00 PM – 6:00 PM |
| Sunday | 2:00 PM – 8:00 PM |
| Mon -Thurs | 8:30 AM – 8:00 PM |
| Friday | 8:30 AM – 5:00 PM |
Winter Break and Summer Hours:
| Mon – Fri | 8:30 AM – 5:00 PM |
| Sat – Sun | Closed |
The OIT Help Desk offers support and assistance with a wide range of computer-related issues – via phone, web, email, or in person.
• Call (833) OIT-HELP or email help@newark.rutgers.edu
• Visit the Help Desk in Hill Hall, Room 109.
• Drop by a computer lab.
Fall/Spring Semester Hours:
Mon – Thurs: 8:00am to 6:30pm
Friday: 8:00am to 5:00pm
Summer and vacation hours vary
RBHS students automatically get an annual print budget at the beginning of each year’s fall semester (between $25 and $50, depending on their program), which allows them to print within RBHS schools and computer labs. The cost of printing is as follows:
- Black-and-white standard printing is $0.05 per page. (If printed on both sides of the page, the patron is charged for both sides: $0.10.)
- Color printing is $0.25 per page. (If printed on both sides, the patron is charged for both sides: $0.50.)
RBHS students are also able to print at Office of Information Technology (OIT) computer labs at various Rutgers locations. Every January and July, $30 is posted to the OIT printing account of each RBHS student. The account is charged 4 cents per sheet of paper printed on a black-and-white printer and 25 cents per sheet printed on a color printer. Learn more about printing at OIT labs.
The computer labs at Rutgers have saved more than 140 million sheets of paper – eight acres of trees – during the first nine years of the print conservation program.
Every January and July, $30 is posted to the printing account of each Rutgers student. When a document is printed, the account is charged 4 cents per sheet of paper if the document is printed on a black-and-white printer and 25 cents per sheet on a color printer.
Poster printing is also available.
Students who use up the $30 before the end of the six-month allotment period can pay for additional printing. Learn more about printing including how to check print usage or add funds to your account.
The computer labs at Rutgers have saved more than 140 million sheets of paper – eight acres of trees – during the first nine years of the print conservation program.
Every January and July, $30 is posted to the printing account of each Rutgers student. When a document is printed, the account is charged 4 cents per sheet of paper if the document is printed on a black-and-white printer and 25 cents per sheet on a color printer.
Students who use up the $30 before the end of the six-month allotment period can pay for additional printing. Learn more about printing including how to check print usage or add funds to your account.
The computer labs at Rutgers have saved more than 140 million sheets of paper – eight acres of trees – during the first nine years of our print conservation effort.
Every January and July, $30 is posted to the printing account of each Rutgers student. As a student prints a document, the account is charged 4 cents per sheet of paper if the document is printed on a black-and-white printer. Documents printed on a color printer are 25 cents per sheet.
Students who use up the $30 before the end of the six-month allotment period will pay for additional printing with their Raider Card. Learn more about printing including how to check print usage or add funds to your account.
The OIT Help Desk offers support and assistance with a wide range of computer-related issues – via phone, web, email, or in person.
Also, if you need help with viruses, spyware, or malware removal, simple infections can be remedied at our Help Desk free of charge. Assistance is available by appointment only.
- Call (833) OIT-HELP (648-4357)
- Email isthelp@rbhs.rutgers.edu
Many of the most valuable tools that the university offers — journal access, research computing, electronic health records — cannot be accessed via web browser if you’re off campus.
Community members can, however, access nearly all university resources from nearly anywhere in the world by downloading and using the university’s virtual private network (VPN) system.
To register for the VPN, Cisco AnyConnect VPN, please follow these steps:
- Visit https://netid.rutgers.edu/ and choose the link for Service Activation in the left-hand navigation.
- Choose Remote Access VPN, Cisco AnyConnect Access for Rutgers. If you are not already signed up for two-step login with Duo, instructions will be provided to sign up as part of this process.
- Download the Cisco AnyConnect software at https://vpn.rutgers.edu.
Rutgers University – Newark offers a wide range of software and services to keep students productive when they’re away from campus.
The Office of Advanced Research Computing (OARC) at Rutgers connects the university’s research faculty to information technology professionals. Working together across all Rutgers locations, OARC aims to increase research capabilities and productivity via cross-team communication, deployments, training, and collaboration.
OARC launched Amarel, a high-performance computing cluster for researching computing, in 2017. Amarel is a shared, community-owned advanced computing environment available to any Rutgers investigator requiring research computing resources anywhere at Rutgers.
To learn more about research computing, visit the OARC website.
RU-tv online offers access to a number of select channels and video-on-demand content. It also provides archived versions of Rutgers-developed programming.
More videos about undergraduate and faculty research can be viewed on YouTube.
The Alerts page on the Rutgers IT website is where you can find information and updates on Rutgers IT service outages, check the operating status for sites like Zoom or Canvas, and learn the latest on scheduled IT maintenance. You can also follow @RutgersIT on Facebook and Twitter to see alerts as you’re scrolling through your social media feeds.
The Rutgers Mobile App provides iOS and Android users with timely information on buses, schedule of classes, dining, events, and more along with shortcuts to online systems, such as myRutgers.
Get the free app from the App Store or the Google Play Store!
Access to nearly all Rutgers IT services requires the use of a unique network ID, known as your NetID. Students, faculty, and staff can manage their NetIDs, email addresses, passwords, and other Rutgers IT services at the NetID website.
Specifically designed for Rutgers University–Camden, this app will be your one-stop center for anything and everything Rutgers–Camden, including learning about events on campus, finding out about student groups and organizations, and having fingertip access to information on campus services.
Download the Rutgers–Camden app.
Rutgers student email is called ScarletMail (G Suite for Education) and can be accessed at scarletmail.rutgers.edu or via the myRutgers portal.
During NetID activation, you set an Official Rutgers Email Address in the form of firstname.lastname@rutgers.edu. Email sent to this address is delivered to your ScarletMail inbox. To manage your email configuration, go to netid.rutgers.edu and click “Manage Email Addresses”.
Reading ScarletMail through any other mail program, such as on a phone, requires a separate ScarletApps mobile/IMAP password. To set up your mobile password, go to netid.rutgers.edu and click on “Manage Your ScarletApps Mobile/IMAP/POP Password”.
The ScarletApps suite provides additional enhanced communication and collaboration tools, such as Drive, Google+, Calendar, and more.
Alumni can continue to use ScarletApps services forever, providing a lifelong link to the many resources available to the Rutgers community.
The ScarletApps suite (GoogleApps for Education) provides enhanced communication and collaboration tools, such as ScarletMail, Drive, Google+, Calendar, and others. Alumni can continue to use ScarletApps services forever, providing a lifelong link to the many resources available to the Rutgers community.
To activate ScarletApps, go to netid.rutgers.edu, and select Service Activation. To set up your ScarletApps Mobile/IMAP password, go to netid.rutgers.edu and select Manage Your ScarletApps Mobile/IMAP/POP Password.
As RBHS students, you are required to use the email address assigned by your school as your official Rutgers email address. ScarletMail is available for your personal use.
Every Spring, OIT-Camden holds a hiring drive for student workers.
- Competitive pay
- Paid Training
Learn more about student employment.
Every Spring, OIT holds a hiring drive for student workers. OIT offers more than 200 student jobs in the computer labs and Help Desk. These positions provide real-world experience with competitive pay and paid training.
Visit the consultant jobs webpage for more information.
There are numerous employment opportunities available for students in our computer labs and help desk. The pay is competitive, hours are flexible, and students will have an opportunity to gain valuable real-world working experience. OIT hires student workers on a rolling basis. Learn more about student employment and how to apply and to apply.
Keep up with Blackboard on-the-go…
Access Courses
View Announcements
Manage Due Dates
Post to Discussions
Turn in Assignments
Take Quizzes & Tests
Check Grades
Video Conference
Receive Notifications
Search for BbStudent in your app store!
For 24/7 Blackboard support, call the Help Desk at 973-353-5083.
myRutgers University Portal is your personalized gateway to online content and services at Rutgers University. myRutgers delivers personal alerts and provides access to academic, financial aid, and student self-service applications, and a variety of other student services including email. The My Apps feature helps you find services such as:
- Academic calendars
- Academic support
- Class schedules
- Course catalogs
- Course registration and records
- Computing resources
- Financial aid
- Financial information
- Scholarships and fellowships
- Health services
- Research resources
- Student activities
- Student legal services
- Buses and shuttle services
- Parking permits
- Personal contact information (used to update emergency contact, permanent address, and online directory display, and to sign-up to receive campus emergency text notifications)
Also see campus news headlines for Rutgers Today, Scarlet Knights, The Daily Targum, and much more. Log in to myRutgers and enter your NetID.
myRutgers University Portal is a personalized one-stop for online services at Rutgers University. myRutgers delivers personal alerts and provides access to academic, financial aid, and student self-service applications, as well as a variety of other student services including email. Log in to myRutgers and enter your NetID.
The My Apps feature helps you find services such as:
- Class schedules
- Course schedule planner
- Degree Navigator (to plan and track academic progress)
- Online directory of faculty, staff, and students
- Financial aid required document status
- Financial aid award status
- Financial hold information
- NJ Transfer system for community college students
- Online bill payment
- Online registration
- RUID and NetID lookup
- Transcript and enrollment certification requests
- Personal contact information (used to update emergency contact, permanent address, and online directory display, as well as to sign-up to receive campus emergency text notifications)
- Campus news headlines for Rutgers Today, Scarlet Knights, The Daily Targum, and more.
The Rutgers Voice Services website provides self-service instructions to assist users with the support of VoIP Telephones, voicemail, analog services, and audio conferencing
Users who can’t find an answer to their telephone questions/problems can also use the website to request support.