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OIT Help Desk at Rutgers–New Brunswick

OIT Help Desk at Rutgers–New Brunswick

Toll-Free number: 833-OIT-HELP (833-648-4357)

The Office of Information Technology (OIT) Help Desk is dedicated to providing prompt, courteous, and effective service to the New Brunswick campus and the Rutgers community. Experienced student consultants and full-time staff troubleshoot all aspects of supported desktop computing, seven days a week during the semester and during regular university business hours between semesters. Limited support is available outside of normal business hours. 

Ways to get help


Faculty, staff, and students throughout Rutgers University may use this number.


*Rutgers Health faculty, staff, and students may also email

Walk-in location

Davidson Hall, Room 172
96 Davidson Road
Piscataway, NJ 08854
Walk-in hours are listed below.

Visit a computer lab

OIT consultants can be found at our computer labs on the New Brunswick campus.

Department/Unit IT staff

Faculty and staff: You can seek tech assistance from your department or unit's IT staff.

Canvas (LMS) support

Faculty, staff, and students can find help and support with their Canvas accounts at the Rutgers Canvas site.

OIT Help Desk walk-in hours

Davidson Hall (Room 172), 96 Davidson Road, Piscataway, NJ 08854

Monday 8:30 AM to 5:00 PM
Tuesday8:30 AM to 5:00 PM
Wednesday8:30 AM to 5:00 PM
Thursday8:30 AM to 5:00 PM
Friday8:30 AM to 5:00 PM
Sunday2 p.m. - 8 p.m.
Monday8:30 a.m. - 8 p.m.
Tuesday8:30 a.m. - 8 p.m.
Wednesday8:30 a.m. - 8 p.m.
Thursday8:30 a.m. - 8 p.m.
Friday8:30 a.m. - 5 p.m.
Saturday12 p.m. - 6 p.m.

The OIT Help Desk will be closed on Monday, May 27, 2024, Friday, June 21, 2024 and Thursday, July 4, 2024

Take a virtual tour


The Rutgers Tech Store, kite+key, provides the resources for all your technology needs.


Find out more about becoming a lab consultant at OIT Rutgers–New Brunswick.


Rutgers offers various discounted and licensed software for faculty, staff, and students.