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July 19, 2023
Key tips for remote work
Try cloud-based tools for file storage available at Rutgers before using VPN.
Beware of cyber threats and learn what you can do to stay safe.
Review key guidelines for using technology when working remotely.
Video conferencing and collaboration
Microsoft Teams
Teams enables groups to work together through a common workspace.
Webex
Participate in virtual meetings securely from anywhere.
Zoom
Host online meetings and events with the tools available from Zoom.
File access and storage
Box
Store, manage, and share digital files through Box.
OneDrive
Share and collaborate on documents with Office 365.
Remote control and VPN
We recommend that you start with cloud-based tools available via the internet and only move to remote desktop and VPN if required.
Remote control
Those needing access to department data or special software may be able to use the Rutgers Remote Desktop Protocol (RDP) service. With RDP, you can connect to university desktops from home without a VPN. RDP provides the ability to “remote control” your office computer. The home system is simply a remote keyboard, mouse, and screen. By remote-controlling your office computer, you have access to all of your work software and files. Your local IT group will need to configure your office machine for RDP, and your office computer will need to remain on.
VPN
Certain tasks like accessing library resources and specialized research computing systems may require a virtual private network (VPN). Work with IT support staff to access the drives and folders connected to the campus network. Keep in mind: Accessing resources through the Rutgers VPN will be slower than when you’re using the Rutgers network at work. If using VPN, log off whenever possible; it’s essential for those using VPN to use it for work-related tasks only, not streaming videos or downloading non-work material.
More remote work essentials
DocuSign
Rutgers’ electronic signature system to replace paper-intensive processes.
Qualtrics
Collect data for educational and organizational goals with this free survey software.
ScarletApps
Use the core Google applications for communication and collaboration.
Services
Many services are available for the Rutgers community to use for remote work.
SharePoint
Users can work together, manage content, and communicate through the platform.
Software portal
Rutgers offers various discounted and licensed software for faculty, staff, and students.
Getting help
OIT Help Desk
Not sure where to go for support? Feel free to contact the OIT Help Desk for help with IT services or assistance finding your local support staff.
Department/Unit IT support
You should direct your requests for assistance to the group who normally provides this type of support for you. Find your IT support team to help with any tech issues.