Email announcement examples for IT communications

Decommissioning of account or service

• Removal of RCI account and RCI decommissioning (PDF)
• Deprovisioning email accounts (PDF)
• Culling Mailman lists (PDF)

Maintenance or other downtime

• IT services unavailable March 20-21 (Hill Data Center) and March 27-28 (ASB Data Center) (PDF)
• Planned downtime of online library services and content (PDF)

New initiative or service

• New software available: Adobe Creative Cloud for Rutgers (for faculty and staff) (PDF)
• New software available: Adobe Creative Cloud for Rutgers (for students) (PDF)
• Zoom: Now available for Rutgers community (PDF)
• Introducing the Rutgers IT Help portal (for faculty and staff) (PDF)
• Introducing the Rutgers IT Help portal (for students) (PDF)

Required update

• Upcoming service update for Rutgers Connect on mobile devices (PDF)

Update on IT service

• Key steps to prevent Zoombombing (PDF)
• Progress in the transition to Canvas (PDF)

For IT staff only

• Microsoft Unified Support now available for IT staff (PDF)
• Outdated Webex desktop app to be decommissioned on June 1 (PDF)
• Requirement of sender authentication for all university email services (PDF)
• LucidSuite now available for faculty and staff at heavily discounted price (PDF)