Help and support
Help and support
phone: 856-225-6274 | email: help@camden.rutgers.edu | Rutgers IT Help Service Portal| RU–Camden IT service request forms
Help Desk walk-in locations
The RU–Camden IT Help Desk is located in the Rutgers Student Computer Lab on the first floor of Robeson Library.
Hours: Open during computer lab hours.
RU–Camden IT
Camden Administrative Building
25 North 5th Street, Third Floor
Department business hours: 8:30 a.m.-4:30 p.m., Monday-Friday
Education and training
Camden Educational Series
Free training sessions on equipment, desktop software, and systems are open to all Rutgers employees and students. Topics vary each semester, covering popular interests, including Microsoft Office, myRutgers portal, ScarletApps, and various classroom technology and facilities.
Video tutorials
Video tutorials created by RU–Camden IT on how to perform useful tasks on popular software include topics such as managing folders and adjusting spam filters in Outlook, creating pivot tables and macros in Excel, changing the orientation of a single page in Word, sharing files on OneDrive, using voice commands to control your computer, and taking a timed screenshot.
Top questions and resources
NetID, passwords and getting online
RU–Camden IT services
- How do I get my new computer set up in my office?
- How can I learn more about the phone system?
- Where can I print?
- What services are available at the computer lab?
- What classroom technology is available?
- How do I learn more about the exam scanner?
- Do you offer poster printing services?
- How do I schedule a class recording?
Available software and services
- How do I install and learn more about Adobe Creative Cloud?
- What are the ways I can use Box file storage?
- How do I create a Rutgers Zoom account?
- What are the ways I can use Webex videoconferencing?
- How can I download Microsoft Office?
- How can I access LinkedIn Learning video tutorials?
- Where can I view available software?