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Network Operations Center and Architecture services

Network Operations and Architecture (NOA) Services

The Network Operations and Architecture (NOA) services include designing, maintaining, and operating the university IT network infrastructure and supporting systems and services.


Call 848-445-7541, option 1, and follow the menu options to report a critical service outage or connect with on call support teams.

NOC Regular Hours

Monday–Friday: 8:30 a.m.–5 p.m.

On-Call Hours

Monday–Friday: 5 p.m–8:30 a.m.
Saturday, Sunday
University holidays
Emergency closings

Subscribe to network service announcements
 Slack us at #help-ei-noc if you have a question or are looking for status of a ticket.

Quick Links for Network Admins

Network Admin Tools

Submit a Service Request
Network Status Dashboard (You must be on the Rutgers network or VPN to access.)
Network Service Alerts
L1-L2-L3 mapping tool
TD SwiM Tool
Cisco Prime Infrastructure for Admins (coming soon for NAC services)
DNS Infoblox Grid
WHOIS (You must be on the Rutgers network or VPN to access.)