Network Operations Center (NOC) Services
The Network Operations Center (NOC) services include monitoring, provision, repair, and status communication for the university IT network infrastructure and supporting systems and services.
Services provided
- Network monitoring operations
- Providing first-line technical network infrastructure support
- 24/7 on-call technicians available for critical service incidents and escalations
- Provisioning, deployment, maintenance, and repair of network infrastructure
- Administration and management of DDI records, including DNS Host, A, AAAA, CNAME, and Alias records, adding and removing DHCP services, allocating and de-allocating associated university IP address space, provisioning IPAM delegated administrator accounts, and registering subzones
- Network status and change schedule communications
Quick links for Network Admins
Network Admin tools
- Submit a service request
- Network status dashboard (You must be on the Rutgers network or VPN to access.)
- Network service alerts
- DNS Infoblox Grid
- WHOIS (You must be on the Rutgers network or VPN to access.)
