Office of Information Technology
The Office of Information Technology (OIT) is Rutgers’ enterprise IT office. OIT provides universitywide services and support and collaborates with department and unit IT professionals on projects and initiatives for the Rutgers community.
What we do
From wireless connectivity to email, OIT’s services are essential to life at Rutgers.
OIT Help Desk for tech support
High-speed network and wireless internet
Email via Rutgers Connect and ScarletMail
High-performance research computing cluster
Antivirus software and tools for safe computing
Divisions
The Office of Information Technology is divided into these divisions serving the university community. Meet the Executive Leadership Team.
Enterprise Applications and Research Computing
Enterprise Applications and Research Computing (EARC) develops and supports enterprise application software at Rutgers (including Cornerstone, the myRutgers portal, NetID, Rutgers Connect, and ScarletMail), and encompasses the university’s centralized research computing and data science resource. EARC units include Administrative Systems, Banner Administrative Services, Identity Management, Messaging and Collaboration Services, Middleware Application and Data Management Services, the Project Management Office, Student Systems and Application Consulting, and the Office of Advanced Research Computing.
Enterprise Infrastructure
Enterprise Infrastructure (EI) offers a wide range of IT expertise and services to operate and support the university’s network and computing infrastructures. Key areas of responsibility include data centers at various Rutgers locations, firewalls, hosting services, the Rutgers network, the Rutgers Virtual Private Network, Rutgers Active Directory, RUWireless, voice services, Webex videoconferencing, and more.
Enterprise Service Delivery
The Enterprise Service Delivery division directs and manages IT support and service for the university. Key areas include the OIT Help Desk, OIT Computer Labs, Rutgers IT Computer Standards, Enterprise Device Management, the University Software Portal, Rutgers University–Camden Information Technology, OIT–Newark Information Technology, Rutgers Service Management, and more.
OIT Finance and Administration
The OIT Finance and Administration division manages the Office of Information Technology budget and handles a variety of other areas, including billing, facilities, and OIT human resources.
Health Sciences IT
Health Sciences IT takes key steps to standardize and improve security, develop policies and procedures, and deliver efficient, reliable services to the health sciences community at Rutgers, working with various units within Rutgers Health, the health care education, research, and clinical division of the university.
Information Security Office
The Information Security Office establishes and manages IT policies, monitors compliance, and manages a comprehensive education and awareness program for IT risk and information security. The Information Security Office operates around four areas of focus known within the department as RISC—risk, incident detection, security, and compliance/training.
Contacting OIT
If you’re not sure who to reach in OIT for assistance, please reach out to the OIT Help Desk at help@oit.rutgers.edu or 848-445-HELP.