ITIL training for service management

We highly recommend starting with Information Technology Infrastructure Library (ITIL) training. Below are available training opportunities sponsored by the Service Management Office.

ITIL 4 Foundation

Rutgers IT provides IT staff an opportunity to attend ITIL 4 Foundation training and certification sessions taught by Rutgers IT staff who are certified trainers for this course. To register for an upcoming session, contact the Rutgers Service Management Office.

ITIL 4 Big Picture: Quick video on ITIL 4 key concepts

More information

Education

To view our library of tutorial videos and resource links, please visit:

Contact the Service Management Office

If you have questions about any Rutgers Service Management initiatives, please send an email.