Rutgers IT Help portal
Managed by the ServiceNow platform, the Rutgers IT Help portal is a self-service portal designed for faculty, staff, and students who require tech help and support for various IT services at Rutgers.
What can the Rutgers IT Help portal do for you?
A look into the Rutgers IT Help portal
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The portal homepage is customized for your needs. It displays your account information including any current IT issues, requests, or pending feedback surveys as well as a list of helpful how-to articles, alerts, and notices.
Search how-to-articles, request service, or report an issue. -
“How can we help?” form is available directly on the portal that you can fill out and submit IT issues to your appropriate support team or the Office of Information Technology Help Desk.
Sample form on how to report a problem. -
The Rutgers IT Help portal has a knowledgebase full of hundreds of help and how-to articles. You can find them via search or browse through recommended and most viewed articles.
The self-serve knowledgebase is full of helpful information. -
Additional resources such as the Rutgers IT website, computer labs, university software portal, and Tech Guides are also highlighted at the Rutgers IT Help portal.
Find additional IT resources like software, news, and tech advice.
