OIT Help Desk at Rutgers–New Brunswick
OIT Help Desk at Rutgers–New Brunswick
Toll-Free number: 833-OIT-HELP (833-648-4357)
The Office of Information Technology (OIT) Help Desk is dedicated to providing prompt, courteous, and effective service to the New Brunswick campus and the Rutgers community. Experienced student consultants and full-time staff troubleshoot all aspects of supported desktop computing, seven days a week during the semester and during regular university business hours between semesters. Limited support is available outside of normal business hours.
Ways to get help
Phone
Faculty, staff, and students throughout Rutgers University may use this number.
- Call: 833-OIT-HELP
- (833-648-4357)
*Rutgers Health faculty, staff, and students may also email facstaffhelp@oit.rutgers.edu.
Walk-in location
Visit a computer lab
OIT consultants can be found at our computer labs on the New Brunswick campus.
Department/Unit IT staff
Faculty and staff: You can seek tech assistance from your department or unit's IT staff.
Canvas (LMS) support
Faculty, staff, and students can find help and support with their Canvas accounts at the Rutgers Canvas site.
OIT Help Desk walk-in hours
Davidson Hall (Room 172), 96 Davidson Road, Piscataway, NJ 08854
| Days | Hours |
|---|---|
| Sunday | 2 p.m. - 8 p.m. |
| Monday | 8:30 a.m. - 8 p.m. |
| Tuesday | 8:30 a.m. - 8 p.m. |
| Wednesday | 8:30 a.m. - 8 p.m. |
| Thursday | 8:30 a.m. - 8 p.m. |
| Friday | 8:30 a.m. - 5 p.m. |
| Saturday | 12 p.m. - 6 p.m. |
| Days | Hours |
|---|---|
| Monday 12/23/2024 | 8:30 AM - 5:00 PM |
| Tuesday 12/24/2024 | 8:30 AM - 5:00 PM |
| Wednesday 12/25/2024 | Closed |
| Thursday 12/26/2024 | Closed |
| Friday 12/27/2024 | Closed |
| Saturday 12/28/2024 | Closed |
| Sunday 12/29/2024 | Closed |
| Monday 12/30/2024 | Closed |
| Tuesday 12/31/2024 | Closed |
| Wednesday 01/01/2025 | Closed |
The OIT Help Desk will be closed on Monday, May 27, 2024, Friday, June 21, 2024 and Thursday, July 4, 2024
Take a virtual tour
Top Questions
kite+key
The Rutgers Tech Store, kite+key, provides the resources for all your technology needs.
Employment
Find out more about becoming a lab consultant at OIT Rutgers–New Brunswick.
Software
Rutgers offers various discounted and licensed software for faculty, staff, and students.