Are you planning an email announcement about an IT-related issue? The following examples can be used as models to help you draft your announcement.

Decommissioning of account or service

• Removal of RCI account and RCI decommissioning
• Deprovisioning email accounts
• Culling Mailman lists

Maintenance or other downtime

• IT services unavailable March 20-21 (Hill Data Center) and March 27-28 (ASB Data Center)
• Planned downtime of online library services and content

New initiative or service

• New software available: Adobe Creative Cloud for Rutgers (for faculty and staff)
• New software available: Adobe Creative Cloud for Rutgers (for students)
• Zoom: Now available for Rutgers community
• Introducing the Rutgers IT Help portal (for faculty and staff)
• Introducing the Rutgers IT Help portal (for students)

Required update

• Upcoming service update for Rutgers Connect on mobile devices

Update on IT service

• Key steps to prevent Zoombombing
• Progress in the transition to Canvas

For IT staff only

• Microsoft Unified Support now available for IT staff
• Outdated Webex desktop app to be decommissioned on June 1
• Requirement of sender authentication for all university email services 
• LucidSuite now available for faculty and staff at heavily discounted price