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Checklist for IT email announcements

This checklist is intended for use when drafting IT-related email announcements and notifications. Additional details on many of the items here can be found in our guidelines for writing about IT at Rutgers.

Does your email draft do the following?
explains the “why” in relation to the intended audience
uses language appropriate for the intended audience
avoids jargon
spells out all acronyms
uses headers and/or bold text for readability and emphasis
ensures any website URLs have been appropriately reviewed and approved
includes contact info, as needed
includes an email signature (name and title, without any acronyms)

Have you included these details with your draft?
subject line
audience for message (indicate the specific email list or other details, such as all faculty/staff)
date of distribution
“from” line (the specific email address this will be sent from, such as oit@oit.rutgers.edu)