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ServiceNow orientation course registration

At the conclusion of this course, learners will be able to: navigate the ServiceNow platform demonstrate an ability to create, search, and filter ServiceNow records perform the basic functions of the ServiceNow Knowledge module perform the basic functions of the ServiceNow Incident module Course length: One hour Course location: Webex Register View all service management … Read More

ServiceNow orientation course registration

At the conclusion of this course, learners will be able to: navigate the ServiceNow platform demonstrate an ability to create, search, and filter ServiceNow records perform the basic functions of the ServiceNow Knowledge module perform the basic functions of the ServiceNow Incident module Course length: One hour Course location: Webex Register

ServiceNow foundations course registration

Pre-requisite: ServiceNow orientation is a prerequisite for this course At the conclusion of this course, learners will be able to: configure the ServiceNow platform to support their work processes create, manage, and resolve an incident record in ServiceNow manage the stages and activities involved in the Knowledge Management lifecycle using ServiceNow Course length: Two hours … Read More

ServiceNow foundations course registration

Pre-requisite: ServiceNow orientation is a prerequisite for this course At the conclusion of this course, learners will be able to: configure the ServiceNow platform to support their work processes create, manage, and resolve an incident record in ServiceNow manage the stages and activities involved in the Knowledge Management lifecycle using ServiceNow Course length: Two hours … Read More

Managing User Acceptance Testing (UAT) – A Pilot Course

At the conclusion of this training, learners will be equipped with tools to: develop a strategy for coordinating ServiceNow testing modify test scripts for UAT assign tester responsibilities Check back for registration information.