OIT Departmental Support
Basic support is available at no cost to the Rutgers community through the OIT Help Desk. Advanced support services are available at an additional cost through the Departmental Support team.
- On-site and remote technical support.
- Short-term staffing.
- Specialized project support.
- IT staff management and direction.
- Assistance hiring technical staff.
- Adherence to University best practices and security policies.
- Experienced technical staff.
- Expedited incident resolution.
- Consistent support experience.
Search for Department and Unit IT Support Contacts
How to find your IT support contact
Search for department and unit IT support contacts by entering the portion of your Rutgers Connect login email address after the @ sign. For example: search for sas.rutgers.edu if your Rutgers Connect login email address ends in @sas.rutgers.edu.
You may also search based on the name of your department, unit, or other affiliation.
Your department/unit IT support can provide you with local assistance to services like Box, Rutgers Connect, and Webex.