Outage affecting Respondus

December 7, 2021 Resolved

Resolved

December 8, 2021 8:13 am

Amazon has reported that the network device issues have been resolved. Respondus services are working normally now. If you have any questions or run into any other issues, please contact the OIT Help Desk.

Update

December 7, 2021 4:11 pm

For future updates on this issue and others related to the AWS outage, please view this Rutgers IT alert.

Identified

December 7, 2021 11:42 am

An outage involving Amazon Web Services is affecting Respondus and the LockDown Browser Dashboard. These services may not be available at this time, but exams that only use LockDown Browser are currently working. Updates will be provided when available from Respondus.

If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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