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July 16, 2021 Resolved

New Microsoft vulnerability disrupts printing at Rutgers

Resolved

September 23, 2021 3:58 pm

Microsoft has released a patch for the vulnerability. The patch is being applied to the relevant print servers and workstations.

Update

July 23, 2021 12:13 pm

Printing remains unavailable at Rutgers virtual computer labs due to a vulnerability in Microsoft Windows software. Microsoft has not released a solution to remedy this issue. OIT is monitoring the situation and will provide additional details when available.

If you have questions, please contact your local IT support staff about the status of your unit’s printing, or reach out to the OIT Help Desk.

Identified

July 16, 2021 9:03 am

Printing has been disabled from the Rutgers virtual computer labs due to a new vulnerability discovered in Microsoft Windows software. Printing may also be unavailable in other locations as IT staff members assess the situation and determine how to address this latest Microsoft security issue.

If you have questions, please contact your local IT support staff about the status of your unit’s printing, or reach out to the OIT Help Desk.



If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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