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August 31, 2020 Resolved

Issues with Degree Navigator

Resolved

September 4, 2020 1:47 pm

The system maintenance work has resolved the issues with Degree Navigator. Normal service has been restored. OIT will continue to monitor.

Update

September 4, 2020 10:06 am

Degree Navigator will be unavailable for 2-3 hours due to emergency system maintenance to resolve the recent issues. OIT will provide details when the maintenance is complete.

Update

September 3, 2020 9:51 am

Degree Navigator is currently missing course data for some students. The Office of Information Technology is working to implement a fix. Additional details will be provided as they become available.

Resolved

September 2, 2020 9:24 am

The issues with Degree Navigator have been resolved. The service is now working normally. The Office of Information Technology will continue to monitor its operation.

Update

August 31, 2020 3:52 pm

The Office of Information Technology is working with an external vendor to seek a fix for this issue. Additional details will be provided as they become available.

Investigating

August 31, 2020 11:50 am

The service is experiencing an outage and is currently unavailable to both students and advisors. OIT is working with an outside vendor to investigate the issue.



If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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