Local IT Support Contacts and Resources
Are you seeking IT support or information about your department or unit’s guidelines for working or teaching remotely? Your first line of support should be the IT staff in your department or unit. Please see the resources below.
If you do not see your support contact listed, please visit this list of local IT support contacts.
Rutgers University–New Brunswick
- NB-ITS Helpdesk
- Phone: (848) 932-7248
- Email: its@echo.rutgers.edu
- NB Information Technology Services (NB-ITS)
Bloustein School of Planning and Public Policy
- Academic Continuity Page
- Email: dcs@rutgers.edu
- Help Desk: 848-445-3612
- Request Assistance
Mason Gross School of the Arts
- Submit a Work Order
- Email: ithelp@sas.rutgers.edu
- Phone: 848-932-2126
- Remote Teaching & Working
School of Communication and Information
- Email: help@comminfo.rutgers.edu
- Help Desk: 848-932-5555
- Engineering Computing Services (ECS)
- Phone: 848-445-3479
- Ticket System
- Email: staff@soe.rutgers.edu
School of Environmental and Biological Sciences (SEBS/NJAES)
- Office of Information Technology Services at Rutgers SEBS and School of Environmental and Biological Sciences and NJAES
- Contact your normal IT support or use help@sebs.rutgers.edu
- Phone: 848-932-1100
Rutgers University–Newark
- Email: help@newark.rutgers.edu
- Phone: 973-353-5083
Rutgers University–Camden
- Email: help@camden.rutgers.edu
- Phone: 856-225-6274
Instructional Design & Technology
- Faculty-only support for Canvas & teaching
- Email: idt@camden.rutgers.edu
- 856-225-6090
Rutgers Biomedical and Health Sciences (RBHS)
Rutgers Cancer Institute of New Jersey
Center for Advanced Biotechnology and Medicine
Ernest Mario School of Pharmacy
- Email: tech@pharmacy.rutgers.edu
- Web Help Desk Login
- Help Desk: 833-OIT-HELP
- Remote Access Guide
- Pharmacy Support Info
- Email: njmsts@njms.rutgers.edu
- Help Desk: 732-743-3200
- Remote Access Guide
- Contact support
Robert Wood Johnson Medical School
- Email for Clinical Operations: rwjclinhelp@rwjms.rutgers.edu
- Email for Piscataway: rwjpischelp@rwjms.rutgers.edu
- Email for New Brunswick: rwjnbhelp@rwjms.rutgers.edu
- Email for students: rwjstudenthelp@rwjms.rutgers.edu
- Clinical Desktop Support: (732) 235-3300
- Help Desk: 833-OIT-HELP
- RWJMS Office of Information Technology
Rutgers School of Dental Medicine
- Email: it@sdm.rutgers.edu
- Telephone: 973-972-8200 (Emergency issues or issues affecting patient care)
- Help Desk: 833-OIT-HELP
- Email: shphelp@shp.rutgers.edu
- Phone: 973-972-9171