September 3, 2026 Resolved

Issues creating new Rutgers Connect and Microsoft Office accounts

Resolved

September 3, 2026 4:16 pm

The issue affecting new Rutgers Connect (Microsoft 365) and Microsoft Office has been resolved. If you have any questions or concerns, please contact your local Office of Information Technology Help Desk.

Identified

September 3, 2026 11:07 am

The Office of Information Technology has identified a temporary issue creating new Rutgers Connect (Microsoft 365) and Microsoft Office accounts. Users attempting to create a new account will not be able to create one and will instead receive an error message. The Office of Information Technology is implementing a fix and will post updates as they become available.

If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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