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January 8, 2024 Resolved

Planned maintenance: Student financial aid system unavailable January 10

Resolved

January 16, 2024 9:12 am

The issues with the Rutgers student financial aid system (Oracle Student Financial Planning) have been resolved. Students and parents can now access the system. If you have questions or concerns, please contact the Office of Information Technology Help Desk.

Update

January 12, 2024 4:53 pm

Oracle engineers will be working to resolve the current service interruption with the Rutgers student financial aid system (Oracle Student Financial Planning) over the weekend and are aiming to restore student financial aid services by Tuesday, January 16.

Update

January 12, 2024 9:06 am

Oracle engineers continue to work on resolving the service interruption with the Rutgers student financial aid system (Oracle Student Financial Planning) due to the recent maintenance. While students and parents may be able to log in, they will not be able to perform financial aid-related activities.

Update

January 11, 2024 1:06 pm

Oracle engineers are actively working to resolve the service interruption with the Rutgers student financial aid system (Oracle Student Financial Planning) related to the recent maintenance and upgrades.

Update

January 11, 2024 10:08 am

The Oracle Student Financial Planning (OSFP) system, also known as the Rutgers student financial aid system, is currently unavailable to students and parents due to continuing technical maintenance and upgrades by Oracle. The Office of Information Technology will provide updates as soon as possible.

Scheduled

January 8, 2024 4:05 pm

The Oracle Student Financial Planning (OSFP) system, also known as the Rutgers student financial aid system, will be intermittently unavailable for about six hours starting on Wednesday, January 10 at 7 p.m. due to scheduled maintenance and upgrades by Oracle.

During this timeframe, students and parents will not be able to access the financial aid system or perform financial aid-related activities like viewing aid packages, accepting or rejecting loans, or submitting financial aid documents. Additionally, Rutgers staff will not be able to view students’ financial aid information during this planned maintenance window.




If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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