Resolved
Microsoft is reporting that Outlook and other Microsoft 365 (Rutgers Connect) services are operational and that the company remains “ready to address any impact to Microsoft 365 services.” If you encounter any issues, please reach out to the OIT Help Desk.
Monitoring
Microsoft is reporting that “service availability has returned to healthy levels” for Outlook and related Microsoft 365 services. Microsoft is continuing to monitor the situation and determine the cause of the problem. If you have questions or concerns, please reach out to the OIT Help Desk.
Monitoring
Microsoft has implemented changes to fix the issues with Outlook and related services in Microsoft 365 (Rutgers Connect). Microsoft is closely monitoring the changes to ensure they have the desired effect.
Update
Microsoft has confirmed the continuing issues affecting Outlook email and calendars in Microsoft 365 (Rutgers Connect). Microsoft is investigating the cause.
Update
Users are continuing to report issues with Outlook calendars and email in Rutgers Connect (Microsoft 365). The Office of Information Technology continues to investigate the issue, which has been affecting Microsoft 365 globally.
Monitoring
Microsoft is reporting that the issues with Microsoft 365 (Rutgers Connect) have been resolved. Microsoft is continuing to monitor services “to ensure performance stability.” If you have questions or concerns, please reach out to the OIT Help Desk.
Monitoring
Access to Outlook email and calendars, as well as other Microsoft services (OneDrive, SharePoint, and Teams), is improving following steps taken by Microsoft, such as reverting an earlier technical update. Microsoft is monitoring services “to ensure recovery” and also “performing actions to address any residual impact.”
Monitoring
Microsoft has halted an ongoing technical deployment and is monitoring the situation to see if this fixes the issues with Outlook and other Microsoft 365 services. Some users are reporting that they are now able to access Outlook.
Update
Microsoft is reporting impact on Teams, SharePoint Online, and OneDrive from the current issues with Outlook. Microsoft continues to investigate the root cause and fixes for the issues.
Update
The Microsoft 365 status account on Twitter is reporting that Microsoft is “reviewing our networking systems and recent updates in an effort to identify the underlying root cause of the issue” with Outlook.
Update
Microsoft is reporting widespread issues with Outlook in Microsoft 365. Microsoft is investigating.
Investigating
Users are reporting issues accessing Outlook within Rutgers Connect (Microsoft Office 365). The Office of Information Technology is investigating.