Protect your account with Duo
Two-step login with Duo, also known as two-factor authentication, helps protect your account by adding an extra layer of security beyond your password. With two-step login, you will need to confirm your identity in order to gain access to many online resources at the university.
Help with two-step login with Duo
The following materials are available at the Knowledge Base within the Rutgers IT Help portal.
Two-step login FAQ
Overview of two-step login
Enrollment guide
Using Duo in exam rooms
Adding, removing or changing devices
Getting help with Duo
Videos to learn about Duo
An Introduction to Duo Security
Getting started with Duo Security
What is Two-Factor Authentication? (2FA)
Top FAQs for two-step login
Duo basics
What is two-step login?
What authentication methods can be used with Duo?
How do I use Duo with a three-digit code?
Do I need a backup for my mobile device for two-step login?
How do I add or remove a device in Duo?
Do I need to use two-step login every time I use my software?
How can I use two-step login with Duo when there is no network or cellular service available?
What do I do if I lost my device or it is unavailable?
Other questions answered
What is a “hardware token,” and where do I get one?
How do I replace my mobile device?
My hardware token passcode keeps failing. What should I do?
Where can I learn more about using Duo with a three-digit code?
Do I need to enable notifications for the Duo Mobile App?
I will be traveling internationally. Will I be able to access university resources and services with two-step login?
Will I need to authenticate with two-step login when using Rutgers Connect services when I am on campus?