IT change management
Change management
The change management process is responsible for controlling the life cycle of changes. Change management enables beneficial changes to be made, with minimum disruption to IT services.
What is an IT change?
The addition, modification, or removal of anything that could affect IT’s ability to provide service and support.
Primary objectives
The primary objectives of change management are:
- Changes are recorded.
- Changes are evaluated, authorized, prioritized, planned, tested, implemented, documented, and reviewed in a controlled manner.
Benefits and value to Rutgers
- Reduced operational costs.
- Reduced unexpected changes.
- Improved quality of service.
IT change management practice advisory group
The change management practice advisory group members listed below have been assembled to collaborate and promote best practices and guidelines around change management.
| Name | Rutgers IT organization | Rutgers IT unit represented | Group role |
|---|---|---|---|
| Karen DeChino | Rutgers Biomedical & Health Sciences (RBHS) | Health Sciences IT | Co-Chair |
| Andrew Page | Enterprise Infrastructure | OIT Enterprise Infrastructure | Co-Chair |
| Eric Marshall | Office of Advanced Research Computing | Advanced Research Computing | Member |
| Jim Schmincke | Camden | Camden IT | Member |
| Carl Von Stetton | Institutional Planning & Operations | IP&O IT | Member |
| Sabir Ahmedi | New Brunswick IT Services (NBIT) | NBIT Chancellor's Office | Member |
| Leonila Matus | Newark | Newark IT | Member |
| Richard Steele | Enterprise Infrastructure | OIT Enterprise Infrastructure | Member |
| Tina West-Crews | Enterprise Service Delivery | OIT Help Desk | Member |
| Vladimir Gabrielescu | Enterprise Application Services | OIT Messaging and Collaboration Services | Member |
| Jeff Freedman | School of Arts and Sciences (SAS) | SAS IT | Member |