Education and training
Video tutorial: First look at Rutgers IT Help
Take a first look at our upcoming Rutgers IT Help self-service portal. Follow along with our video recording for information on how to navigate and the features and functions available. NetID login is required to access the video.
Resources
ITIL 4 Big Picture: Quick video on ITIL 4 key concepts
Contact the Service Management Office
If you have questions about any Rutgers Service Management initiatives, please send an email.