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Annual Review 2019-2020

Did you know?

Rutgers IT has provided the university with all of its technology needs – both on and off campus, near and far. Curbside printing, telehealth visits, and virtual commencement are just a few of the many IT projects and initiatives that made a major impact on the university this year.

Professor, Chairman of Medicine and Chancellor Scholar, Rutgers-Robert Wood Johnson School of Medicine Fredric E. Wondisford, MD meets with patient Shirley Brick Cardiology Fellow Juman Takeddin takes notes

RBHS annual patient visits

2.1 million

annual patient visits to Rutgers health practices

Rutgers-Newark gets remote learning off the ground with LaunchPad

Rutgers University–Newark students were able to access hundreds of loaner laptops and had more than $1 million worth of technology and software at their disposal thanks to the Technology LaunchPad program. This program was designed to increase awareness of the IT services available to support remote learning and student success.


Camden IT staff member

RU–Camden IT essential workers

RU-Camden IT and other IT units answered the call to assist students, faculty, and staff during the remote transition. IT staff knows its job is critical at this time, working to keep operations running smoothly away from campus and making necessary improvements on campus to prepare for a return.

Curbside printing available in New Brunswick

The curbside pickup trend has made its way to Rutgers­–New Brunswick. Curbside printing allows students, faculty, and staff to remotely send their documents for printing from anywhere on or off campus and pick them up at one of our curbside locations.


Curbside printing
River Road view of SHI Stadium

Governor Murphy’s budget address from SHI stadium

OIT facilitated a historic state budget address at Rutgers’ SHI Stadium for Governor Phil Murphy and his administration, providing network connectivity and support at the socially-distant, outdoor event.

Folding@Home: Idled computers vs. COVID-19

When COVID-19 sent everyone home, both OIT’s computer labs and OARC’s supercomputers were suddenly available to help a research consortium called Folding@Home in the fight against COVID-19. University devices analyzed the shapes of potential treatments to predict which would bind with the virus.

Rutgers IT overall

Ranked 145 of 254,686


1,271,451 work units

OIT Labs

Ranked 6,652 of 2,742,966


175,716 work units

Picture of graduating students from Rutgers

The show must go on, virtually

Despite the university not being able to host an in-person commencement ceremony, the Office of Information Technology helped the Class of 2020 get to experience its graduation day by ushering in the technical aspects for virtual commencement.

NJMS telehealth visits March 15 - June 30

Rutgers telehealth programs provide remote care during

Telemedicine has been used as a way to keep healthy patients at home and away from a hospital or doctor’s office to stop the spread of COVID-19. For example, at New Jersey Medical School (NJMS), physicians started to provide medical visits to patients through a web-based platform. Patients can use a browser on a computer, tablet, and smart phone and all data is HIPAA compliant. If a patient does not have access to that technology, a visit can still be conducted over the telephone.

Verizon’s Virtual Contact Center (VCC) Access for Telecommuting

The Office of Information Technology Help Desk partnered with RU-INFO, the School of Dental Medicine, Robert Wood Johnson Medical School, and the Cancer Institute of New Jersey to integrate teams of remote workers by using Verizon’s Virtual Contact Center.