Planned maintenance for PaperCut printing on May 20-21

May 18, 2026 Resolved

Planned maintenance for PaperCut printing on May 20-21

Resolved

May 21, 2026 11:05 am

The issues with the PaperCut user portal have been resolved, and the maintenance is now complete. If you have any questions or concerns, please contact your local Office of Information Technology Help Desk.

Update

May 21, 2026 9:23 am

The initial PaperCut maintenance is complete, and copy, print, and scan services are available. The primary PaperCut user portal for checking print balances and usage history is currently unavailable. As a workaround, please use https://go.rutgers.edu/papercut. OIT will provide an update once the user portal is restored.

Scheduled

May 18, 2026 9:55 am

Printing at the Office of Information Technology computer labs and other locations using the PaperCut system will be unavailable from Wednesday, May 20, at 7 p.m. to Thursday, May 21, at 7 a.m., due to a server upgrade. This upgrade will provide the necessary additional storage space for the PaperCut system.

If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

← Back to Current Alerts & Notices