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May 29, 2024 Completed

Planned maintenance: Remote Desktop Protocol Gateway service unavailable June 1


June 2, 2024 6:41 am

Scheduled maintenance work on the Knightsbridge data center, which affected the use of the Remote Desktop Protocol Gateway service, has been completed. If you have any questions or need assistance, please contact your local Office of Information Technology Help Desk.


May 29, 2024 12:27 pm

The Remote Desktop Protocol Gateway service, which allows access to university desktop computers from outside networks without a virtual private network (VPN) connection, will be unavailable on Saturday, June 1 from 7 a.m. to 7 p.m. due to scheduled maintenance on the Knightsbridge data center. This planned work will affect the use of and and will address long-term power and cooling needs.

If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to

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