Rutgers IT Help portal communications toolkit
The Rutgers IT Help portal is a self-service portal designed for faculty, staff, and students who require tech help and support for various IT services at Rutgers.
Document templates
Email template for units/departments not onboarded to the portal
This template email is designed for units/departments who have not been onboarded to the portal yet and can be customized by IT staff members to share with their communities.
Email template for units/departments with portal access
This template email is designed for units/departments who currently have access to the portal and can be customized by IT staff members to share with their communities.
Description for e-newsletters
This is a brief description about the Rutgers IT Help portal for your department/unit’s e-newsletter.
More resources
Talking points
Rutgers IT Help portal talking points are available for IT staff to review and use to answer any questions from their communities.
Quick guide
A quick guide to the Rutgers IT Help portal is also available for IT staff to share with their communities.