Information Technology
Rutgers University Information Technology Services
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ServiceNow foundations course registration
September 23, 2020 @ 10:00 am - 12:00 pm
Pre-requisite: ServiceNow orientation is a prerequisite for this course
At the conclusion of this course, learners will be able to:
- configure the ServiceNow platform to support their work processes
- create, manage, and resolve an incident record in ServiceNow
- manage the stages and activities involved in the Knowledge Management lifecycle using ServiceNow
Course length: Two hours
Location: Webex