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The Adobe VIP department administrator function manages the user licenses using an administrative portal provided by Adobe. They can add, remove or edit user information as necessary to update entitlements.

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No, only Adobe Cloud application subscriptions may be purchased under the Linked VIP agreement, which includes the entire Adobe Creative product line.

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There are Adobe training resources available for Adobe Creative Cloud. Adobe provides troubleshooting and support resources for all their products. Please visit the Adobe Training & Support Resources website.

Additionally, there are training resources and video tutorials for Adobe products on Lynda.com, which Rutgers provides free access to. To set up a Lynda.com account, please visit our Lynda page and follow the instructions.

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The department Adobe VIP Administrator will receive a renewal notice from Adobe and then send an email to RUAdobe@cdwg.com including the following information:

  • Department name
  • Address
  • Adobe VIP number along with the number of licenses to renew.

Once the order has been processed, Adobe will send the department Adobe VIP Administrator an order confirmation.

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Adobe offers a significant faculty/staff/student discount of approximately 60% off retail pricing for the Creative Cloud suite only; individual products are not eligible for this discount. The best way to purchase is directly through the Adobe website.

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Rutgers has set up an Adobe Linked VIP purchasing program via our CDWG retailer to provide new and renewal Adobe subscriptions at the Tier 4 (100+) highest volume discount pricing. To initiate the process, mail requests for Adobe VIP agreements/renewals to RUAdobe@cdwg.com.

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To find out if your department has an Adobe VIP agreement in place, please check with your department business administrator or the IT support staff.

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An Adobe perpetual license is ordered under the CLP (Cumulative Licensing Program) Agreement via the Rutgers University Software Portal. Only Acrobat Pro, Photoshop Elements, and Premiere Elements are available through a perpetual license if continuous upgrades are not required.

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Yes. Subscriptions under the VIP agreement must be renewed annually on or before the designated renewal date. Adobe provides a 30-day grace period beyond the renewal date for all license renewals. An invoice is sent to the department Adobe VIP Administrator approximately 30 days before the renewal date. It is important that action is taken in a timely manner to allow for processing.

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