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What is Perceptive Content?

The suite allows users to efficiently capture and organize various types of documents.

Terminology

See the enterprise document management (EDM) terminology by topic.

Recommended scanner options

Items may be purchased through RBHSware or other approved IT vendors.

Document imaging project design standards

The guide helps each campus and department function within their document imaging environment.

Typical service engagement for Perceptive Content

View the overview of project phases and different phases of a service engagement.

Contact us/Support

For more information about Perceptive Content, email the Enterprise Document Solutions team at:
eds-content@oit.rutgers.edu.

Technical support questions should be routed through your departmental IT support personnel. If IT support personnel need to escalate concerns to the EDS team, they can do so after initial troubleshooting has been performed.

About EDS

Enterprise Document Solutions is responsible for the administration of the university’s electronic document tools including Perceptive Content, DocuSign, and other document management technologies. The team’s primary duties involve administering the enterprise Perceptive Content instance, ensuring the service is performing optimally for all of our partners, and administering the university’s DocuSign contract.

The team also works closely with partners to help develop and implement new solutions within Perceptive Content and DocuSign and improve their business processes. By working with partners and understanding the business needs, the team provides first-class service ensuring the partners get the most from our tools.