Resolved

The Duo issue affecting Rutgers Connect email, calendars, and other services has been resolved. If you continue to experience issues, please contact your local Office of Information Technology Help Desk.

Monitoring

Duo has implemented a fix to resolve the issue impacting two-step login prompts and Microsoft 365 (Rutgers Connect) services, including email, calendars, and related services. Duo is monitoring the issue for continuing issues. The Office of Information Technology will continue to monitor the situation and post updates as they become available.

Update

Duo has identified an issue with two-step login prompts, which is preventing some users from accessing Microsoft services, including Rutgers Connect (Microsoft 365) email, calendars, and related services. The Office of Information Technology will continue to monitor and post updates as they become available.

Investigating

Users are reporting issues accessing multiple Rutgers services, including Microsoft 365 (Rutgers Connect) email and calendars. Microsoft and Duo are both reporting issues and outages. The Office of Information Technology is investigating the issue and will post updates as they become available.