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September 11, 2023 Resolved

Issues with Kaltura video playback in Canvas courses

Resolved

September 11, 2023 2:52 pm

It has been reported on the Kaltura Status webpage that the issues with accessing and playing videos in Canvas courses and mediaspace.rutgers.edu have been resolved, and services are now operating normally.

Identified

September 11, 2023 2:19 pm

Users may be experiencing issues with accessing and playing videos in Canvas courses as well as via mediaspace.rutgers.edu. Kaltura is currently investigating and will provide updates on the Kaltura Status webpage.




If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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