Enterprise infrastructure incidents and requests

Enterprise/campus networking, DHCP, DNS, IPAM, RUWireless, implementation of network infrastructure, inside/outside plant, peering, and more.

Telecommunications closet and other network-related services.

The cloud services team provides assistance in bringing cloud computing to Rutgers departments and units.

Systems (Citrix, Linux, Solaris, Windows, VM services), storage, disaster recovery, data center connectivity, load balancing, and more.

Data recovery (backup/restores), enterprise logging (Splunk), enterprise monitoring (Icinga), enterprise remote desktop services, Gitlab, Rundeck, Rutgers Active Directory, SFTP.

Regarding physical data centers (33KB, ASB, BSB, ENG, Hill, MDC, MSB), monitoring (power, HVAC, UPS).

Firewall services, NAT, security services, VPN services, vulnerability management.

Voice services (analog, emergency, VoIP, call center), video conference, Webex, Zoom.