Computer Standards

The standard configurations in the Rutgers IT Computer Standards program are selected from the enterprise hardware from our vendors. These selected models have advantages over other consumer hardware that is available in the market. For example, enterprise-grade computers typically have more memory and a more powerful processor than consumer-grade computers. Below are additional reasons why we choose enterprise-grade vs. consumer-grade computers.

• Build quality – Enterprise-grade hardware uses higher quality parts and materials that are tested and rated for daily use in the workplace. Enterprise-grade is built for a longer lifecycle compared to consumer counterparts. Consumer-grade computers normally do not contain the same materials and may not last the wear and tear of daily usage in a workplace environment.

• Ability to be repaired locally – The computers under Rutgers IT Computer Standards are chosen so that IT staff know what to expect and can be trained on how to repair these devices. Since the lifecycle for consumer-grade computers is very short and there are so many different models, it is significantly more difficult to repair these devices. Standardizing computer models allows IT to be better equipped on handling hardware failures and maintaining one image. 

• Better service and warranty – Enterprise-grade hardware can be bundled with support from our vendors. These devices include next day business onsite support when a service request is reported and computer bundles for enterprise models also include a 3-year warranty for hardware repair. The same cannot be guaranteed for consumer models where the University may not have prior relationships with the vendor of the computer.

• Better management by IT – Enterprise-grade hardware includes features that are used by IT staff to assist with automating tasks, applying Windows update, deploying software, and securing the device. This keeps your personal data and University data secured from malware, hackers, and other vulnerabilities.

• Lower costs for support and for performance – Standardizing enterprise hardware lowers costs of ownership for both individual departments and the University as a whole. These devices will be usable for several years, they last long because they can be repaired, and they contain high-grade performance components. The initial cost of consumer-grade equipment may seem lower, but the hidden costs of breakdowns, upgrades, and incompatibilities with the University’s existing equipment can add up to be more costly than the enterprise device.

• Guaranteed compatibility – Not all consumer hardware may be compatible with devices utilized in the enterprise (i.e. wireless access, network control, etc.). Purchasing off of the standard configurations list will ensure connectivity and compatibility.