Annual Review 2023-2024
Rutgers IT by the numbers
Rutgers IT’s impact stretches across the university, providing thousands with tech support, ensuring wireless connections from campus to campus, and supplying resources to work anywhere, anytime.
Connecting Rutgers today and tomorrow
The Rutgers network is key to providing 90,000+ students, staff, and faculty the connectivity needed to research, web conference, instruct, collaborate, and more.
bytes of typical monthly Internet traffic
wireless access points
devices onboarded to RUWireless
average daily devices connected to RUWireless
Help Desk tech support
The OIT Help Desk is available to support any of your tech-related needs via phone, email, or in-person. Need help resetting your NetID password? Have a question about services like ScarletApps, Microsoft Teams, or Zoom? Experiencing issues with Canvas, Rutgers Connect, or other university tools? The Help Desk has you covered.
833-OIT-HELP
one toll-free number, for all of Rutgers, to get your questions answered
24 x 7 x 365
call us, email help@oit.rutgers.edu, or visit ithelp.rutgers.edu
phone calls answered
walk-in sessions
emails answered
%
satisfaction rating
user-initiated Help Desk incidents opened via the Rutgers IT Help portal
Staying connected
in the cloud
Email systems go beyond just plain email. The official Rutgers services, Rutgers Connect and ScarletApps, provide collaboration tools like file storage, calendaring, and more for students, staff, and faculty to have what they need for secure communication.
Rutgers Connect accounts
email storage in Rutgers Connect
ScarletMail messages handled per week
total files on OneDrive and SharePoint
Box users
Rutgers Connect email messages handled per day
ScarletMail accounts
ScarletApps storage for Google Drive, email and photos
active files daily on OneDrive and SharePoint
data stored in Box
The increasingly digital workplace
Rutgers offers many capabilities in the digital space including tools that enable signing documents electronically, collaborating seamlessly in the cloud, storing files online, and other innovative work functions.