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November 25, 2024 Resolved

Microsoft deploys fix for issues with Microsoft 365 (Rutgers Connect)

Resolved

November 26, 2024 3:34 pm

Microsoft reports that the issues with Microsoft 365/Rutgers Connect have been resolved.

Update

November 26, 2024 11:17 am

Microsoft is conducting technical optimizations to improve the availability of Microsoft 365 services, which has improved. The company reports “closing in on a full mitigation” of the issue.

Update

November 26, 2024 9:23 am

Microsoft reports that some users may continue to experience issues with Microsoft 365 services. The issue is affecting users globally, and the company continues to work to resolve the problems.

Update

November 25, 2024 4:43 pm

Microsoft reports significant improvement has been made with the issues with Microsoft 365/Rutgers Connect. OIT will continue to provide updates until this is fully resolved.

Update

November 25, 2024 3:16 pm

Microsoft is reporting delays in their recovery efforts and still working to resolve the ongoing issues. OIT will continue to report any updates.

Update

November 25, 2024 1:08 pm

Microsoft has reported that the fix which is addressing impact is continuing to deploy and has now reached 98% of the affected users. Delays have been encountered during this process, but Microsoft is working to identify alternative solutions to expedite the recovery of affected infrastructure. OIT will continue to provide updates as they become available.

Update

November 25, 2024 11:32 am

Microsoft has reported they are monitoring the progress, and so far the fix has been deployed to approximately 90% of affected environments. OIT will continue to provide updates as they become available.

In Progress

November 25, 2024 10:10 am

Microsoft has deployed a fix for issues with various Microsoft 365 (Rutgers Connect) services. Microsoft reported that starting last night, some users were experiencing a service degradation with Outlook email, Microsoft Teams, Microsoft Bookings, and other services. The Office of Information Technology will provide an update when available.




If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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