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October 8, 2019 Completed

Planned maintenance: IT services unavailable October 13

Completed

October 20, 2019 11:30 am

This technology upgrade that was rescheduled to the weekend of October 20 was completed successfully.

Update

October 13, 2019 3:00 pm

IT services have been restored following this morning’s maintenance involving the Student Record Database. For technical reasons, the maintenance was not completed and will be rescheduled.

If you have any questions or concerns, please contact the Office of Information Technology Help Desk:
https://it.rutgers.edu/help-support/

Update

October 13, 2019 12:24 pm
This morning’s planned maintenance is still ongoing. A number of Rutgers information technology services and systems may still be unavailable or intermittently available. We will provide an update as soon as the maintenance is complete.

Scheduled

September 19, 2019 3:30 pm

A number of Rutgers information technology services and systems will be unavailable on Sunday, October 13, from 5 a.m. to noon due to scheduled maintenance and upgrades. This work is necessary to ensure the continued integrity and security of information held in the Student Record Database.

The following services may be unavailable during the maintenance period:

  • Course Scheduling System (CSS)
  • Financial Aid Management System (FAMS)
  • Financial Holds
  • Generalist
  • Grade Change
  • On-Line Term Billing (OTB)
  • Personal Access Control (PAC)
  • Student Accounts Receivables (SAR)
  • Verifications of Enrollment (Transcripts)
  • Web Registration (Web Reg)

If you have any questions or need assistance, please contact the Office of Information Technology Help Desk.



If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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