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December 13, 2018 Resolved

Intermittent issues when accessing Sakai

Resolved

December 13, 2018 2:00 pm

The Office of Information Technology has completed the planned performance improvement changes for Sakai and expects Sakai to perform normally for users moving forward. We will continue to monitor Sakai’s performance, and users should contact the Help Desk if they encounter any other issues.

In Progress

October 26, 2018 11:00 am

The Office of Information Technology is continuing to work on a solution for the intermittent performance issues with Sakai. We will share updates as soon as they become available.

Monitoring

October 15, 2018 4:00 pm

The Office of Information Technology has taken additional steps to improve the intermittent issues with Sakai. We will continue to monitor the performance over the next few days and share another update as soon as one is available.

Identified

October 15, 2018 6:10 am

We are having intermittent performance issues with the Sakai learning management system. The Office of Information Technology is aware of the issue and is dedicating significant resources to resolving this as soon as possible.

Please note while these issues are sporadic, they may prevent students and faculty from accessing the system to submit work, manage courses, or otherwise use Sakai.

We apologize for any inconvenience this may cause. The Office of Information Technology will share updates as they become available.

If you have any questions or concerns, please reach out to sakai@rutgers.edu.




If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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