Rutgers IT Help portal unavailable

October 10, 2022 Resolved

Resolved

October 10, 2022 3:57 pm

The issues with the Rutgers IT Help portal have been resolved.

Monitoring

October 10, 2022 2:17 pm

The Rutgers IT Help portal is currently available. The team at ServiceNow (the underlying platform for the portal) continues to investigate and monitor this issue.

Identified

October 10, 2022 12:53 pm

The Rutgers IT Help portal is currently unavailable due to a systemwide issue with the ServiceNow platform. OIT will share new information and details as they become available.

If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

← Back to Current Alerts & Notices