Issues with two-step login with Duo

December 15, 2021 Resolved

Resolved

December 15, 2021 11:32 am

Duo reported that Amazon Web Services (AWS) experienced global issues that caused a number of related service access, outage and performance issues including Duo two-factor authentication and Canvas. AWS shared that the issue has been resolved.

Identified

December 15, 2021 10:57 am

Users may experience issues logging into services with NetID due to global issues with two-step login with Duo. Duo is investigating the issue and OIT will continue to monitor.

If you are experiencing any issues not listed here, please contact the OIT Help Desk at 848-445-HELP (4357) or send a message to help@oit.rutgers.edu.

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